Mary Hotel

Highly recommend this Hotel Family Run with a passion. Everest so friendly and welcoming the breakfast was amazing so much choice. The rooms were spotless and cleaned everyday. The Pool was super warm and so clean. Nothing was too much trouble for them.

We stayed at the Mary Hotel & Suites for a week in July, just at the start of school holidays. The apartments were full but never felt busy, the staff were all outstanding . We tried the breakfast buffet which was fresh and delicious. The pools were clean and the gardens well kept. There was never an issue with sunbeds by the pool at anytime of the day. The apartment was small but perfectly formed and had everything you need for a week self catering. The location was 10/10, a few minutes from beach and also the main strip full of lovely restaurants and shops. You can also get to Rethymno Old town in 15 mins by car or jump a bus. We also received a leaving gift of olive oil from the owners olive trees, such a thoughtful touch. I highly recommend this hotel / apartments and would return without question.

We have just returned from a weeks stay here and we are already looking at when we can return. All of the staff are so friendly and welcoming, in particular Stella, George and the lovely lady on reception (sorry can’t remember all the names). George makes a lovely cocktail, Stella was so accommodating, she even went out of her way to get me some Aloe Vera plant extract to soothe my sunburn ☺️ and the lovely lady on reception helped us book taxi’s and day trips. The location is superb, 5 minutes from the beach, 5 mins walk to the local tavernas which were lovely and then a 10 minute drive to Rethymno. The sun bed situation wasn’t too much of an issue, you could usually get one at anytime of the day. The breakfast had a great selection of tasty home cooked food and local produce with a welcome smile and greeting every morning. If I had to pick fault with anything it would be a few minor issues with the room such as the door in the bathroom did not fully close and the toilet roll holder fell off the wall as not secured on fully but it didn’t cause an issue during our stay so felt we didn’t need to mention it until leaving just in case they were not aware. The location of the room was fantastic though, the pool a couple of feet away and close to the bar. Also just to mention the hard work of housekeeping as they brought us fresh towels every day and the room was spotless. We can’t wait to return soon, thank you for a fantastic week 🥰

We have just got back from a weeks holiday at the Mary Hotel. We arrived in the afternoon and Sophia greeted us on arrival, George offered us a welcome drink. First impressions were very good. Sophia showed to our room which was spotlessly clean and had a wow factor. Unfortunately it was one with the stairs up to the bedroom. As we are both of an age where we get up frequently in the night we did have some concerns of going up and downstairs. If the bathroom had been upstairs it would not have been a problem. I went to see Sophia and explained the situation and asked if there was a possibility to change to a room without stairs. She checked and fortunately there was, there was a genuine concern to meet our needs, a sign of a customer first ethic which we saw all week while there. The room we moved too was spacious, well equipped, comfortable bed and spotlessly clean. We were made welcome each time we returned to the hotel. George on the bar was professional and friendly, ensuring we had a drink at the bar before we went out and on our return. The hotel is 5 minutes from the beach, and there are some lovely restaurants in easy walking distance. I didn’t get to know the names of the other staff we met but all were of the same quality, welcoming and professional. I highly recommend this hotel, you will not be disappointed.

I came across this hotel for a two day work trip. A huge sell initially (besides the fact that the hotel itself is stunning ) is that there was a parking lot right across from the hotel which is so convenient and very rare here in Rethymno. The location is centrally located close to lots of shops, the super market and great cafes and restaurants. Everyone at the hotel was so friendly and accommodating from the first phone call when booking to the moment I left. The rooms were very comfortable and spacious. I slept so well both nights, the mattresses were extremely comfortable. If I am ever in need to stay in that area again I will definitely choose this place!