Porto Elounda Golf & Spa Resort

We came here with another family wanting a relaxing break in the sunshine. The hotel refurbished rooms were great, big bathrooms and lots of storage. The housekeeping were amazing, our room was done without fail before lunchtime each day allowing us to go for an afternoon nap if needed! The buffet for breakfast and dinner was never too busy, especially if you go earlier than peak times. Never a problem getting a sun bed by the pool, even in school holidays. We went out to eat a few nights in Elounda and Plaka which is a nice change of scene. Overall, very nice, chilled family holiday.

A great week at this beautiful hotel. We booked a Junior Suite to avoid the older standard rooms (always check before you book!) and thought it was spacious, modern and perfect. Bathroom is huge! Sadly our AC didn’t work, maintenance tried but couldn’t fix it so they moved us to a suite which was super! Pool is lovely and warm, sea is clean and perfect for swimming. No issue with sun beds, even when the hotel was full however, people (the pool guys also) reserve all the good sea front spots pre-breakfast! That said, if you’re happy anywhere, you’ll get beds anytime. Breakfast was good and never too hectic even at peak time. We had half board but that only includes the small (but nice) buffet, so we ate out most nights because we prefer to eat in local villages than be stuck in a hotel with hotel restaurant prices. Il Borro Italian was a good restaurant- kids enjoyed it. They can fish too on the waterfront just next to the tables. If we came back we’d just do B&B as it’s a 12 EUR taxi to Elounda, or a little more to Plaka. We hired the water slides for 1 hour for 50 EUR which was great fun. Shame you couldn’t all access them anytime. It’s also a shame the kids club is charged, we like to pop in for the odd activity but it seems it’s a full day, half day I think. Lunch in the pool bar every day was delicious. Customer service in this hotel is wonderful, everyone is attentive. Would come back.

We had a wonderful family holiday at Porto Elounda. I really cannot understand why some of the recent reviewers didn't enjoy it. In my opinion, the hotel being so spread out is a good thing, as it never feels over-crowded. The pool and beach areas are second to none. Breakfast was very good but we've had more variety at other 5 star hotels. The staff were all very helpful without being overbearing. The room was pleasant and we slept well. Facilities on site such a tennis, padel and water sports kept us busy but we also found plenty of time to relax. The town of Elounda has great restaurants and we had some great day trips to other parts of the island. Highly recommend

I just want to say a massive thank you to Nancy. We didn’t stay at the hotel but was meant to be visiting sumosan, there was a mess up with our reservation and Nancy was so so lovely and helpful. She was very easy to speak too and made us feel a lot better. She tried multiple times to get us into the restaurant and sort the problems out. Supervisor was also very very helpful and lonely to us. They then went out of there way to arrange a taxi for us into elounda and book us a reservation at another restaurant which was absolutely amazing. Amazing staff and we were so grateful.

The resort views were pretty. Not a fan of the small pool and the walk to the water. Thankfully we had our own pool. There were a lot of young families. The rooms were very clean, the staff was great - it just wasn’t our favorite resort.