Stella Palace Aqua Park Resort - Informații
Localizare:
- aprox. 4 km de centru Hersonissos
- aprox. 200 m de plajă
- timpul de deplasare de la aeroport aprox. 30 min.
- Calitatea cazării
- Locație
- Camere, Servicii
- Servicii
- Valoare
- Curățenie
- S1207CGholly2026-09-06
An honest review Had really high hopes for this hotel as we paid a lot of money to come here for two weeks. Food: Very disappointing. We found dinner at the buffet restaurant to be very fish heavy, lacked choice and we struggled to eat most nights. Given their themed nights I was expecting a lot more choice and variety. Greek night- no gyros which was a massive disappointment for me. BBQ night- no chicken, ribs, kebabs. Again very fish heavy. The à la cartes very hard to get into, we managed to get into the Asian restaurant which I cannot fault, food there was exceptional, service was exceptional. Greek à la carte- very very disappointing. Again no gyros which is what Greece is most famous for. Huge let down. Food wasn’t great. Lunch time there was variety of options, whether this was the waterpark or snack bar located at the main pool. We didn’t eat at the main restaurant due to the disappointment at dinner. The only thing I would say is they need more snacks at lunch time like the waterpark has. The snacks located at the burger snack bar at lunch were not nice at all. Bars and service. At the newest bar, 900s I think. I found service hit and miss. Sometimes bar staff were very very rude typically during the day. Would talk in their own language and make you feel uncomfortable. You’d expect for the money you pay and the 5 star rating that you’d be waited on but that wasn’t the case here. Night service one particular waiter couldn’t do enough for us he was fantastic. Young chap. Also a very nice Korean chap that served us multiple times on the night again service was exceptional. I found the attitude of some of the male reception staff quite rude. My daughter had become ill requiring the on site doctor and it felt like asking him questions was too much as he didn’t want to help, but the doctor was ever so kind. Pool, beach and waterpark. Absolutely fantastic facilities! Was always had something to do! Waterpark was amazing really does make the hotel. Was disappointed in the beach. Not much to it. Very rocky. Rooms Room was lovely. We were lucky enough to have pool view. Rooms were spotless and cleaned everyday. Overall I wouldn’t rate this a 5 star experience. I’ve stayed at 4 stars in Cyprus much better than this. Will not be returning.
- Matty A2026-09-06Excepțional
The Entertainment Team at this hotel are absolutely fantastic! Yes, the programme may become a little repetitive during a two-week stay, but that is certainly not down to the team. The hard work, energy and effort they put into both the daytime and evening entertainment is incredible. They make a genuine effort to walk around the pools during the day, introduce themselves, chat with guests, and let everyone know about the daily activities and evening entertainment. They are genuinely some of the nicest people we have met! Their job is not an easy one. They work incredibly hard to encourage guests to get involved in the activities, and unfortunately, some guests can be quite rude or dismissive. Despite this, the team always remain friendly, enthusiastic and professional. For us, Denis, Mike, Andrea, Carla, Greta and Dr Zulu were the absolute standouts. They were always greeting people with a smile and a cheerful “Good morning” (“Kalimera!”), and were always happy to stop for a chat. Over the two weeks of our stay, our daughter became really attached to the team. Honestly, we have never come across an entertainment team quite like them! They were fantastic with all the guests, but the way they included our daughter was particularly special. They allowed her to help with activities, get involved with organising things, and even taught her some of the club dances. It really made her holiday — and ours — that much more memorable. We would genuinely follow this entertainment team to another resort, 100%! A huge thank you to Denis, Mike, Andrea, Carla, Greta and Dr Zulu for making an already fantastic holiday that little bit more special through all your hard work, friendliness and enthusiasm. You are a credit to Palmera & the Hotel, and we hope you all know just how much you are appreciated! ❤️
- roeis142026-09-05Excepțional
We are having a wonderful time in Stella Irini behind the bar and Agapi in Poseidon are very helpful with everyone and they are a credit in the hotel we will definitely like to come back!!!!


