The Island Hotel

2 power outages in our room and adjoining rooms. Reported to reception who said everything was ok in reception! I had to demand maintenance attend he reset main fuse box to get electricity back on. Also reported blocked drain in bath never fully resolved and only 4 tv channels none in English.

This hotel was excellent with plenty of swimming pools, spa and outdoor hydra pool. It’s facing a beach and you can access the beach very easily from hotel. Breakfast was great with plenty of choice for food. Staff were very helpful and friendly. We ate in a few local restaurants, which were very nice. There’s a super market across the main entrance of the hotel with more small cafes beside it. Or if you exit the hotel at beach frothy entrance and turn left there’s more restaurants and another supermarket there. We enjoyed our stay there

So myself and my daughter stayed from 12/17 August, in room 924, kind of near the back of the resort! Lovely and quiet, room was kind of small, but there was everything that we needed, couldn’t really use the balcony as there was a massive berry tree outside but the room was great and we even got a bottle of water every day as well, bed was lovely and firm and water was always hot! I kind of lost my inhaler, not sure how and the absolutely lovely lady who cleaned our room found it in the rubbish bag, she is an absolute star, Mira I think her name was! The pools were lovely, filled with towels pretty early and by lunchtime, no sunbeds left! The Stone lunch restaurant was nice, this is my only gripe, it took like 1.5 hours to order, eat and pay! The Breakfast room is where you eat breakfast and dinner and since we were full board we obviously ate there, breakfast was nice, cereal, toast, yogurts, pastries, fruit, some cooked bits as well, hot drinks, coffee wasn’t great to be fair, water and juice! Wasn’t too hot everyday but it is what it is! Dinner was nice, different food every night, but ice cream, fresh pizza, fruit and mini cakes every night! You pay for your drinks throughout the day, only free at breakfast time! We didn’t go to the beach across the road, it was soooooo windy! Lovely restaurant up the road called The Island and a big supermarket opposite it, very cheap! On the whole a great holiday, I will definitely be back as a solo traveller there!

For anyone wondering if they should book this hotel, you should, it’s definitely a choice you won’t regret. My girlfriend and I booked a casual room with bed and breakfast and we have definitely enjoyed our stay here. The hotel is quiet and clean, breakfast was delicious, yet repetitive, the rooms are spacious and very well sound proofed. Yet there are a few things that could be improved: - There is no bathroom, beach bar or showers on the beach. You’ll have to go inside the hotel’s courtyard in order to clean yourself of sand. - The umbrellas are pretty rudimentary and don’t offer sufficient shade. - Pools should be cleaned better, especially the one with hydro massage.

We had a fantastic 14 day holiday at this hotel, after we had to cancel our scheduled visit last year for our 40th Anniversary due to ill health. Our room was upgraded (thank you Lena) and we had exactly the view we wanted. We booked dinner bed and breakfast, as on this occasion booking with Easyjet gave us this at the same price as others were quoting for B&B. We did eat out for 3 nights, but on the whole, the food was very good with different choices each night, also with D,B&B, you can have one dinner per week dining in The Taverna Restaurant (Mon and Fri) which was first class. When we booked The island Hotel, it did say that a dress code was in practice for men to wear long trousers at dinner, but unfortunately due to multiple complaints by men, because they couldn't be bothered to change after leaving the pool/beach/gym, this policy was cancelled. I felt sorry for the wives and partners who on the whole were dressed in evening attire and had to go to dinner with someone dressed as a little boy. We found all the staff were very polite and friendly, with special mentions to Giannis, Nikos and Anti at the Stone Pool Bar for keeping us well hydrated throughout the day, and to Lucas at the Veranda bar for our aperitifs and Digestifs during the evenings. Excellent drinks from all, thank you. The room was excellent and spotless if a little small, but this was mainly due to the very large comfortable bed, so well worth putting up with. I have read in some reviews that the hotel is not five star, but this is always subjective. When you walk around the hotel, the amenities and architecture and layout of the place are five star, some smaller things might be four star, but what I myself would expect from five star would be a better choice of Bourbons and Whisky, whereas some of the European guests might prefer more ashtrays. I would definitely recommend The Island Hotel for a stay in Crete. Thank you to everyone who made this the perfect vacation.