Flegra Palace

We’ve just returned from a week at Flegra Palace with the family and, overall, had a really enjoyable stay. It’s a nice hotel with a relaxed atmosphere, friendly staff and a great swimming pool. The location is excellent too! Close enough to the beach to make it really easy to pop down whenever you fancy a swim. Our room was a good size, nicely presented and had excellent air conditioning, which was definitely appreciated in the Greek heat. However, storage was surprisingly limited for a family staying for a week. Housekeeping was also a bit hit and miss, on occasions the room was cleaned but the beds weren’t made, which is something you would expect as standard from a hotel of this level. The bar staff were friendly, but I think they would benefit from a little more hospitality training. Things like checking that guests are happy, repeating orders back and generally being a little more chatty and engaging would make a difference. The same applies to the breakfast and waiting staff. They were friendly, but could be more assertive when it comes to maintaining a safe and pleasant environment in the restaurant. On one morning, for example, an Australian family were allowing their children to run freely between the tables while people were carrying hot drinks and plates. The staff didn’t really intervene, and it felt like an accident waiting to happen. I appreciate that parents ultimately have responsibility for their children, but a polite word from staff would have been appropriate in the circumstances. One issue we did encounter was arriving late at around 11pm after our flight. Room service had already finished, leaving us with no option other than heading into the main town to find something to eat. It would be good if the hotel could offer some sort of late-arrival food option for guests arriving on late flights. The spa was OK, although very expensive for what it offers. Reception staff during the day were very good and helpful, although the evening receptionist, Xenia, could perhaps have been a little more polite and welcoming. A special mention should go to the hotel manager, Mary, who was very friendly and approachable. She listened to the feedback we gave and responded really well, which was appreciated and showed that the hotel does genuinely want to improve the guest experience. Overall, though, Flegra Palace is a great place to stay. Friendly, relaxed, clean, with a lovely pool and a fantastic location near the beach. Just be aware that there isn’t a huge amount to do immediately around the hotel, so if you’re looking for lots of activities and entertainment on your doorstep, this probably isn’t the place for you. For us, despite the few niggles, it was a very enjoyable family holiday and I’d happily consider staying here again.

We had a lovely family holiday at Flegra Palace Hotel! There were 12 of us in total, including four children, and we all had a wonderful time. The hotel itself is absolutely lovely and spotlessly clean. A special shout-out to Mary, who went above and beyond with her customer service. She even helped us arrange a 40th birthday cake and balloons and set up a special birthday table for my sister at the breakfast buffet on her birthday, which was such a thoughtful touch. The pool area is beautiful, and the pool is lovely and clean, with plenty of sunbeds that were generally easy to get in the mornings. The only small negative was that there was a particularly overzealous lifeguard on duty for a couple of days who was constantly telling the children off for jumping into the pool. He was only there on a few occasions, though, so it certainly didn’t affect our overall experience. The hotel is around a 20-minute walk to the old square and also about 20 minutes from the larger beach. There is a smaller beach and beach club directly opposite the hotel, which is a really lovely area to spend the day. Although you do have to pay for the sunbeds, we still really enjoyed it. Overall, we had a fantastic family holiday and would highly recommend Flegra Palace Hotel. We would happily return!

We’ve just got back from 10 nights here. First of all I wanto say the hotel is clean and tidy. But there are a few misleading photos on the web site that are abit naughty! It’s definitely old photos or AI. Majority of the staff are nice nothing over friendly but ok. There were two staff at the pool bar that were rude and arrogant. The pool beds are always taken very early so we asked about this and were point blank told they take towels aways after 30 minutes if not used and we watched for the majority of our holiday this didn’t happen sadly! It’s a good 45 minute walk to the town that may I add is nothing like Greece! It’s like Blackpool or London on the beach! If like us your looking for a Greek holiday this isn’t the place for you. We’ve been doing Greek islands for quite a few years now and sadly didn’t get the warm lovely vibe of Greece! Anywhere you go is rushed and way too expensive. We are so sad as we live Greece and the Greek people but this isn’t that. All I’ll say is do lots of research on this place before you book it. If you hire a car like us it helped us to get out and about but at a very slow pace as this hotel is on a very very busy road to all places.

An Unforgettable Stay with World-Class Hospitality!I stayed at Flegra Palace in mid-July, and it was truly a memorable visit from start to finish. The hospitality here is next-level; the entire staff consistently went above and beyond to make me feel welcome as a solo traveller.A special thank you to Mary, the manager, for her incredible leadership and care, and to Michael, the Executive Chef, for the outstanding culinary experience. The bar staff absolutely blew me away—Kledo, Panos, Stephan, and so many others (too many to name!) made the best drink recommendations and kept the great energy going every night.My room was spotless and serviced daily by the incredibly hardworking housekeeping team. At the front desk, the amazing receptionists Maria and Natasa were always smiling and happy to help with any queries or quickly book a taxi into town—though it’s only a short, pleasant 10-minute walk if you prefer to stroll. To top it all off, Sonia gave me literally the best massage I’ve ever had.I highly recommend Flegra Palace and will definitely be returning again!

We had a wonderful stay at Flegra Palace. Everything was great-the hotel, the atmosphere, and the service. A special thank you to Kledo for his amazing hospitality and service .He gave us excellent advice and recommendations about Halkidiki, which made our trip even more enjoyable. Highly recommended, and we would definitely stay here again!