Flegra Palace

Rooom was spotlessly clean and while there may not be lots of space for clothing ( one double wardrobe & bedside units ) it was no issue A/C was perfect, staff on reception were very helpful, nothing was too much trouble The pool could do with a clean to be fair as there is a line running around it which comes off if rubbed..... We only ate here once as plenty of restaurants close by within a 20 minute walk, but the meal we did have was good and the prices are pretty standard everywhere They arranged car hire which made all the difference.

Beautiful hotel staff cannot do enough friendly and professional our cleaner fotina kept our room immaculate. We had room 403 which had a terrace which we loved. We were served drinks and snacks at our lounger. Sonya at the spa was excellent we had a body scrub when we arrived which we recommend 40 Euros 25 minutes. Breakfast had plenty of variety. Hotel is quiet and very relaxing. Pefkahori is a good 25 minute walk. No shops or bars directly outside hotel. Roughly 10 minute walk to beach which is shingle and pebbles definitely need beach shoes sun loungers are free but minimum spend is 15 Euros per person at the mere nostra restaurant loungers are comfortable and you are served at your lounger. Beach is a bit scruffy in areas. Mary and the reception staff are very helpful and knowledgeable. panos at the bar restaurant is a character and a lovely person, effi Maria and all the bar waiting on staff were absolutely lovely sorry if we have missed anybody out. The grounds are so well kept.

Generally an ok hotel ! Alhough it does have some faults. Rooms have have no sound insulation and very noisy from nextdoor and rooms above . Design and layout have bathrooms / beds back to back and source of constant disturbance at night. The hotel is popular with European familes who arrive in large groups. There appears to be no effort by the hotel to accomodate familes in a close proximity to one another, we had a daily nightmare of 8 people in one room . On two occssions we spoke to reception about our lack of privacy and disturbance . Room was clean, however for a 4 star hotel only one bottle of water supplied on day of arrival and tea and coffee not refilled during our 2 wk stay. Excellent choice at breakast ,no complaints Pool area is in need of urgent cleaning and maintenance. Visible dirt and mould , broken tiles and a large build up of yellow/green greasy deposit around the water line. We did not witness and cleaning of the pool during our stay . The breafast area directly overlooks rhe pool which is not open until 10am for " so called cleaning and chemicals to be added" and we saw no cleaning suring oue 2 week stay We did however see a rat taking a stroll around the pool area one day mid morning. There is a certain degree of sun bed wars regarding saving of beds. ComforabGenerally an ok hotel ! Alhough it does have some faults. Rooms have have no sound insulation and very noisy from nextdoor and rooms above . Design and layout have bathrooms / beds back to back and source of constant disturbance at night. The hotel is popular with European familes who arrive in large groups. There appears to be no effort by the hotel to accomodate familes in a close proximity to one another, we had a daily nightmare of 8 people in one room . On two occssions we spoke to reception about our lack of privacy and disturbance . Room was clean, however for a 4 star hotel only one bottle of water supplied on day of arrival and tea and coffee not refilled during our 2 wk stay. Excellent choice at breakast ,no complaints Pool area is in need of urgent cleaning and maintenance. Visible dirt and mould , broken tiles and a large build up of yellow/green greasy deposit around the water line. We did not witness and cleaning of the pool during our stay . The breafast area directly overlooks rhe pool which is not open until 10am for " so called cleaning and chemicals to be added" and we saw no cleaning suring oue 2 week stay We did however see a rat taking a stroll around the pool area one day mid morning. There is a certain degree of sun bed wars regarding saving of beds. Comforable sunbeds if you can manage to get one. Surprised to see people with bottles an drinks glasses being allowed on/in the pool side. le sunbeds if you can manage to get one. Surprised to see bottles an drinks glasses being allowed on the pool side. Would we return No Would we reccomend to others No This is a true refelection of our opinion and experience.

Did not enjoy my stay here, booked a premium room, which was the smallest room I have ever stayed in. The mattress was awful, hardly any storage, the bathroom was mouldy and the room absolutely stank of sewage. Not nice at all. The room was cleaned daily, however only one bottle of water provided on check in day. Tea and coffee not replenished all week. The pool had green sludge, was full of flies and bugs, and so much chlorine it turns your swimwear green! We had to visit the doctor for eyedrops to treat chlorine burns to eyes. Lifeguard was asleep numerous times through out the stay. Not enough umbrellas, sunbeds were taken early, towels left all day. The staff were rude and unhelpful, and did not look happy to be there. The food wasn't great either, There was a rat running round the pool area on one of the days we were there! Shops were a 20 minute walk away, was a very boring walk to dinner every night, Would not return to this hotel! Very disappointing experience.

Loved our stay at the hotel. Got a lovely room overlooking the pool. The local town is a 15 minute walk and you are spoilt for choice with a plethora of bars, shops and restaurants. The hotel staff are lovely and help me with my lost baggage. We took a TUI bus transfer from the airport and Flegra Palace is the last hotel on the stop. It took two hours to the hotel ( the only negative about our stay ) and on top of that they lost my bag. the hotel staff were proactive and I got my bag the same evening. I would definitely stay here again and reccomend this hotel for families who don't want an all inclusive but want to explore the local area and eat in the local town. Big shout out to Maria the hotel manager and the lovely team at the hotel.