TUI BLUE Oceanis Beach Resort & Spa

2nd visit for us and our daughter and son in law 4th visit for our daughter and son in law and his parents we were welcomed back as family.( We are the Ellington Martin and Delaney families ) From the moment we entered the hotel it was hugs all around To the reception staff that give you a great welcome Well looked after by all the staff Lezy in bar was brilliant in remembering all our drink orders coming back ever half hour to check what drinks needed to be replaced she is a great asset to your staff Alex in bar who made great cocktails and looked after us very well to his knowledge is amazing on drinks even making special drinks when I started to get a chest infection to help me Your staff in the restaurant go above and beyond George and Antonis had our table for 8 ready every evening our drinks all sorted I have a dairy intolerance chef came out just like last year and I had a dessert made for me each of the 14 nights we stayed there If there was not the food I could eat something would be made for me so I never feel left out of the lovely food provided , even my pizza was made dairy free with my choice of toppings The whole experience was really enjoyed by us all and Stefanos the manger greeted us like family made us feel very special and welcome I have read many feedbacks with negative comments but I can’t fault the room, cleaning services , the food choices, the staff the cleanliness the sunbeds The staff are up early cleaning gardening making everything lovely and clean for the guests We had storms during our stay manager was on the beach by 6am dragging all the sun beds off the beach I would recommend this hotel if you want to enjoy a break where you are spoilt and well looked after Our daughter is booked for return in May We would just like to say a big thank you for giving us another wonderful holiday we plan to return

On arrival everything appeared to be fine but we were then taken on a mystery tour to our room by a very disgruntled porter who explained our lift was out of order but would be repaired in the morning which it never was in fact it wasn't for the whole week.Apparenty the mini bar was free to use which consisted of bottle of wine 2 small beers and a few cans of coke etc however we learnt later that the 2 beers would only be replaced every 3 days and as they cost in the region of a few pennies this cost cutting exercise unfortunately set the scene for our stay.As the food is very poor quality and I would guess the hotel aims to feed everyone for approx £3 a day All the meet is stewed and fatty the food in the main dining room is passable but the dinner time food is really not good enough unless you enjoy pizzas etc certainly not what you would expect from a 5 star hotel I have eaten better in wetherspoons.Not even a Beef burger in sight but a chicken burger and chicken nuggets with no sign of any actual chicken.Which is a shame as the staff are fantastic a few times at breakfast when it is busy we sat at a table which had been vacated no more than 2 minutes later this table was cleared and set up for us.Would we go back we probably would if the price was right as this hotel is in a wonderful setting and the rooms are fine big beds and good reliable showers and air con which is the best not that we needed it in late October. The entertainment we cannot coment on as we rarely bother but we had to walk through the area which seemed to be not fit for purpose as very cramped area with poor seating yet again I would expect better from a so called 5 star To sum up this is a hotel worth considering as long as you ignore it's five star rating and remember this is Greece not the UK where this would be an average 4 star at best

Absolutely beautiful hotel! Spotlessly clean with lovely kind attentive staff! Plenty of choice of delicious food, the pizza was superb! Entertainment was also fantastic! Looking to come back next year if we can get a room with a pool again ☺️

Hotel was lovely with lots of options to choose for in their buffet, entertainment team of mr m and maz were exceptional throughout our stay brightening the mood and getting everyone moving even on their last week of opening

Fantastic hotel with really helpful and friendly staff. The location is great. The atmosphere was ok but we were there in the last week of opening and it was obvious it was running down. The entertainment was the same for 3 nights and that was TUI staff pressing play on spotify. The first night was fantastic and I believe it is normally very good. The 2 visits to the restaurants were amazing. The daily buffet was just about ok. The food was the same every day, luke warm and low quality. There was a lack of meat! Sadly they closed the beach bar food after the second day. The drinks were good apart from the cocktails that used fruit juice. They were watery and made with orange squash and not fruit juice. The room was excellent and very clean. The staff were very attentive and friendly. The pools and sunbeds were outstanding. We played crazy golf and Padel. I would definitely return to this hotel just for the staff!