TUI MAGIC LIFE Marmari Palace

Solid Hotel, Nice Service, especially Dimitris from the Wunderbar. Good Beer Service, nice athmosphere at the Events..

The hotel was perfect with a lot to do,but my favourite were the restaurants all 4 of them.First of all the Main Restaurant was too beautiful with perfect service and great food.Secondly The Elia was special because of its view and Mrs Vicky was really good with the people. Then The Fork House was perfect too with a beautiful view and really delicious food,the service there was good too especially Mr Christos.Finally was The Taverna which was at the perfect place with great view and the food was delicious too

We have visited this hotel many times but this was our last. The hotel itself is looking tired, the gardens are not as nice, the beach area is shabby, the pools are dirty and the main restaurant is far, far too busy. Not an enjoyable experience what so ever. I would like to express my disappointment regarding the tennis lessons during my recent stay. The organization and availability of lessons were far below expectations. There were far too many participants for the number of lessons offered. The schedule was reduced from two lessons per day to just one, and it became almost impossible to join a group session. Many guests started switching groups simply to find a spot, which created even more confusion. The hotel has not moved with the times. The hotel is quite expensive for what you get. We spent most nights in Mastachari to avoid the chaos in the main restaurant. This is not acceptable, Time to move on to new hotel.

Our Most Magical 11-Night Family Holiday at TUI MAGIC LIFE Marmari Palace! This was our first big family trip with a 5-year-old and a 1-year-old, and from the second we stepped off the coach, the staff at TUI MAGIC LIFE Marmari Palace were incredible and exceptionally accommodating. We felt instantly welcomed with arrival drinks, and our five-year-old loved the thoughtful touch of receiving a scrapbook and colouring pens. After a smooth check-in, staff personally escorted us to our room and efficiently transported our luggage via a buggy. We can confidently say this hotel provided the best food and drink we’ve ever experienced. The variety in the main restaurant was fantastic—it was impossible to go hungry! We often preferred the delicious daytime snacks over a formal lunch. The bars offered endless choice, and the friendly staff were always happy to mix bespoke drinks outside the menu (like a perfect Espresso Martini!). We enjoyed dining at all the à la carte restaurants, with the staff and meal at the Italian standing out as our favorite. The resort has so many pools and activities that choosing where to spend the day was the hardest part! The beach is also beautiful. The endless activities and high-quality daytime and nighttime entertainment ensured that guests of all ages were constantly amused. A tip for future guests: be sure to download the TUI Magic Life app to book activities, and absolutely do not miss the memorable White Night on a Thursday. We also used the convenient local bus for a lovely afternoon trip into Kos Town. The service we received was truly personal and made the hotel feel like a home away from home. We want to give a special and heartfelt thanks to: Kostas, who made our holiday so magical (our 5-year-old will never forget him!); Maria, for being so kind to our daughter and for the cherished mirror; Eleni, who always made our 1-year-old smile; Kalopi, for her welcoming smile; Giuly, for her hard work and proactive drink service; and the daytime & nighttime pool bar staff, especially Sushmita and Dalijus, for the lovely chats. Thank you all so much! xx We cannot recommend this hotel highly enough. If you are considering visiting, book it now—you will not regret it. It truly has everything everyone needs!

After visiting last year and having a great holiday - felt let down in many areas this time around. Some controllable by the hotel other areas can’t be helped- the huge amount of unruly kids. We emailed previous to ask for a quiet room- we were given a subterranean room, with the balcony below ground level so you were looking at people’s feet! , right next to the family pool, the football pitch ( which stayed open every night until 11pm!) and just behind the amphitheater- a quiet area this was not!! Infact there isn’t anywhere quiet to get away from noise, I heard many guests also mention this. Not even an adult only area in the main restaurant. Safe didn’t work so had to call reception twice to send some one. Then found out our ‘dug put’ door wasn’t lockable so any one had access to our room! The room was dark and looked unfinished( half painted piece of wood on the wall?) with a scrappy underside that’s visible when in bed. The cleaners kept forgetting stuff, and also taking things away we had to ask for cups and glasses to be returned! The dug out balcony had no access to the grounds yet next door had stairs that went right passed us so we had no privacy whatsoever in the balcony. The pools are freezing - unuseable which is a shame as they are stunning, but come sept/oct way to cold. At least get one heated. For a 5* rated hotel ( cost us £250! A night! ) plus tax it’s not worth that. It’s a three star and sadly we won’t be going back next year. Location right on the beach is perfect and the facilities provided are amazing- if not always useable. This will also be passed on to TUI.