TUI SUNEO Niriides Beach

We had the best family holiday this year and the hotel certainly made our time away special. From the warm welcome on arrival at reception from both the receptionist and night porter to organising our rooms and ensuring we made the bar before it closed. Waking up the next morning going for breakfast and being welcomed by George and the lovely staff made sure our holiday started right. The dining room is at front of the hotel and it is lovely sitting there in the morning having breakfast and watching the world go by from the table. The hotel is probably one of the cleanest we have ever stayed in. They constantly clean and mop the communal areas and rooms are cleaned perfectly with linen and towels changed regularly. Cleaning is completed on 5 days out of 7 which is perfectly adequate. Our room was in the older building but perfectly modern inside and accessed from either a lift or stairs as we were on the second floor. We had the best view and we loved sitting out on the balcony and watching the boats in the early mornings and afternoons. It was truly a relaxing experience. We loved our room. In our opinion the food was excellent. There was always plenty of choice, it was always fresh and warm and we always found something we really enjoyed each meal time. Loved the fact that had a sandwich maker so we could make warm sandwiches at lunch and the salads and accompaniments were just lovely each day. My boys also enjoyed the food at the pool bar in the afternoons as they are quite partial to a toasted sandwich. My husband loved the ice creams served at the bar and he also loved a bowl of ice cream for desert at lunch and dinner in the restaurant. The drinks were grand - the availability of soft drinks and tea / coffee etc 24 hours a day is an excellent idea and the station for this is easy accessible and the drinks from these we thought we of a high quality. The drinks from the bar were always lovely and the staff would make you what ever you wanted. The iced coffees with ice cream were a lovely treat. The beer and wine which i drank were lovely and we enjoyed nothing more than relaxing at the pool bar sipping a cold drink and reading in the afternoons. The hotel pools are lovely and there is never any problem getting a sun bed or people putting towels out from early on. I took our towels out going down for breakfast around 9an and always got 8 beds together. Now what made this hotel extra special was the staff employed by this hotel. From arrival to us leaving we couldn't have asked for a better bunch of individuals. They truly go out of their way to help have fun and generally just chat and make you feel welcome. The hotels owner and son were so welcoming and the family run a beautiful hotel . George in the bar / restaurant was the best he kept us a table in the evening so us as a party of 8 could all, eat together and was a lovely gesture. But Donna, Barbara Anastasia George and all the others at the pool bar were just exceptional and truly work hard and look after their guests. The reception staff were always helpful and knowledgeable, the night porter was the loveliest man and we loved late night chats and his advice, but he made us feel safe and secure, It was good to know that Donna was a first aider and helped many guests when we were there with bandaging and cleaning wounds. The cleaners and housekeeping staff were all lovely. and the staff in restaurant were lovely especially the two women on breakfast who made the most delicious treats. Overall we had a fab holiday and will be back in September next year and hope and pray we get room 222 to relax and enjoy this wonderful hotel again as it is truly much much more than a 3* in our eyes the hospitality is more than a 5* and we had probably the best relaxing holiday ever and cant wait to return.

Very nice resort excellent room and good quality towels and linens. Staff are nice and helpful. However it is badly let down by the food and drinks on offer. We stayed here before and it was much better that time. The food was basic and very little choice. Processed cheese very little fruit and mains were cheapest meats and basic. Self service you had to set the table yourself, no glasses, all drinks served in odd plastic very small tumblers. Wine from a machine. Cats roam the restaurant and climb up on chairs. I wouldn’t stay here again.

What can I say........ our 4th consecutive year here at this beautiful family run hotel. When you enter the hotel you feel the hotel hug you like returning family and that is the ethos of this hotel, family, and boy do you feel it. The rooms are lovely, yes need some attention in places but nothing that will put you off. They are clean with a balcony either overlooking the Aegean sea or one of the 5 pools. Food is provided 3 times a day. As a chef myself I can say the food is outstanding and cooked to perfection, if it was a restaurant it would have a Michelin star. The food is local and dishes are of authentic Greek with plenty of the British food ie burgers, pizza and fries, just not everyday. My wife and me are gluten free and have never once struggled to find something delicious to eat. The staff are wonderful and friendly and treat you like family. Which is why we have been back 4 times and now call them family. This hotel is only a 3 star but it delivers a 4 star and higher service all round. I cant help but say, if you want a party then this is not the place for you, if you want a drink till you are drunk sort of holiday then look up for 18-30s holidays, this is a family orientated hotel, which is quite with the expectation of laughter and joy. You cant help but fall whole heartedly in love with this place, its staff and the stunning island. Kos town is a 5 min bus ride for €1.50 or a 20min walk in along the shores of the Aegean with plenty of coffee stops along the way. Renting a car from the hotel is so easy and highly recommended so you can go further a field and explore this absolute hidden gem in the Aegean sea. For those who have slammed this hotel, I must say you have been overly picky, and harsh, its a 3 star, if you wanted waited tables and better cocktails, pay the extra and stay in a 4 or 5 star hotel. As for the review of being told by Tui that you maybe thrown out, i was here for most of your stay, you were noisy, rude, selfish and utterly disgusting to the staff and other guest who had the right to inform the staff of your antisocial behaviour. You were drunk from the time you got up to the time the bar closed, the fact you were on several occasions refussed to be served due to your behaviour, so take some damm responsibility. Go to a party island there are many. Sorry but it annoys me, this is people's jobs and work place, the staff work long hard hours for 6 months, sometimes not seeing they own family, to try and make your stay here a joy. Rant over......apologies What are you waiting for come and experience family like you have never experienced before.

Best 3* hotel on the island of Kos. Should be upgraded to 4*. Don’t take notice of the negative reviews. Couldn’t find fault with anything. Suggest booking room 702, fantastic room which is located in one of the annex blocks and has a swimming pool outside your patio doors, It’s nice and quiet with your own 2 sun beds. Coffee, tea and soft drinks available 24 hours a day by the bar. No queue at the bar to get drinks. Family run hotel and they run a tight ship. Spotlessly clean in the restaurant and around the bar and swimming pools. No 6am rush to get sun beds as there are plenty with umbrellas by the pool or under the olive trees. Easy bus ride outside to Kos 1.5€ or you can walk using the nice path…about 25 mins but beware of the electric bikes and scooters also take a look at the Marina on the way. Would we go back ….defiantly. Alec & Barbara

I'll start with the downsides, because unfortunately, there were quite a few. The first night we were given a terrible room – old, worn out, and definitely not what we expected. The next day, thanks to TUI, we managed to change it. The hotel staff was very rude, especially the night porter, who didn't even bother to provide us with ID for the night. We had to ask for them in the morning to have them removed completely. The food – a matter of taste, but in our opinion, very poor. Reheated sausages every morning for breakfast, as well as the same ones just mixed with pasta. The dishes, therefore, were for British tastes, monotonous and tasteless. The sunbeds were in a state of disrepair, many of them damaged. The experience from the day of our stay was probably the most unpleasant – around 11:30 PM, we were playing with friends in our rooms. The night porter arrived, immediately aggressive, threatening to call the police. He acted aggressively and presented us with our first breakfast as if we were at a summer camp. The next day, we received a message from TUI stating that the hotel management had been "noisy" and threatened to expel us from the hotel. The resident responded and appeased us. The hotel even expected an apology – which, of course, was not forthcoming. Two days wasted due to stress over… playing cards. This also applies only if TUI reacted quickly and in the event of an incident. A big plus for the additional bartenders, Barbara and Maria 🤍 – wonderful people who often go on vacation, their charisma, and they served very good drinks! 🍷 Besides that – unfortunately, I do not recommend it. The hotel doesn't deserve more than two stars, maybe two with a pinch of salt. I do not recommend it, especially for couples or people looking for a quiet, comfortable stay.