Esperos Palace

Excellent hotel , very well run and great staff, nothing was too much trouble . Never a problem getting a sunbed, pool or beach, lazy river is great for casual cooling off in the afternoon.

We arrived late at night the receptionist received us with nice reception and was very helpful. But circumstantial check-in system with many different moments, luckily we were only six people otherwise it would have taken forever. We had a water bottle in the fridge and a bottle of red wine as a welcome gift. Good hotel with nice rooms and comfortable beds. The rooms are cleaned every day and fresh towels. There are bathrobes and slippers in the room. Bring earplugs because the AC lives on a lot. Beach towels are included and may be changed every other day. All staff are truly service minded. Breakfast and dinner were great and there is something for everyone. Great desserts, such a great pastry chef. Good shop in the hotel with cheap water and everything you could possibly need. Great spa and exercise opportunities. The pool area is clean neat and very pleasant. The proximity to the beach with the hotel's own sun loungers, free of charge. With a service bell to the bar at each parasol, to order e.g. drinks to the beach. Nice restaurants in the neighboring hotel where we got a lunch voucher when we missed a dinner. Also access to the Pool area with water gymnastics. Nice evening events to take part in. We also received incredibly good help when one of our company became ill, the staff in the anvil, the reception and the restaurant. They helped us get extra cleaning of the room, the receptionist arranged transportation to the doctor and the receptionist called and did a follow-up when we got back. And the restaurant helped with special food up in the room. So thankful for all the help.

Gorgeous location! The beach is wide and beautiful, with plenty of sunbeds available, so it never feels too crowded. The rooms are very clean, spacious and well maintained, even if they are a bit old. The food included with the half-board option was absolutely delicious, and we really enjoyed the meals. The only disappointment was the drinks. The selection of beer, wine, soft drinks was quite poor, especially considering the very high prices. The drink prices simply don’t make sense and definitely need improvement and 4,50Euro for a bottle of water… Overall, we had a lovely stay, but a better drink selection and more reasonable prices would make the experience even better.

We had a wonderful stay and truly enjoyed every moment. From the reception to housekeeping, the restaurant and the spa, everyone was incredibly kind, welcoming and attentive. The sea is absolutely fabulous — so crystal clear that sea turtles come to lay their eggs on the beach and it is full of beautiful fish. The breakfast and dinner were also excellent, which is not something to be taken for granted in such a large resort. A special mention must go to the exceptional hospitality shown to our dog. We were provided with a complete welcome kit including bowls, a bed, toys and treats. The staff were incredibly kind and thoughtful, making our four-legged companion feel just as welcome as we did. A very special thank you to Emilia at the restaurant, Ariatea at the spa, the entire reception team, and especially the gentleman who speaks Italian, who made our experience even more special — not least because of the beautiful welcome letter prepared for our little dog. We will definitely be coming back!

We had a wonderful stay at Esperos Palace and thoroughly enjoyed our holiday. The hotel is beautiful, the facilities are excellent, and the reception team were always friendly, welcoming and helpful. The only area that fell short was the service surrounding Ambrosia Restaurant and the follow-up after our stay. The restaurant staff were a little too pushy and sales-focused for our liking. We also requested a receipt for our drinks several times but never received it. After checking out, we emailed the hotel regarding both the missing receipt and a lost personal item left in our room. Unfortunately, we have not received a response to either email. It is disappointing that there appears to be no follow-up once guests have left the hotel. Despite this, we genuinely enjoyed our stay and hope the hotel improves its post-stay communication, as it would make an otherwise excellent guest experience even better.