Rhodos Horizon City

Bus drop off was about 100 yards away from hotel but was visible from drop off and straight walk. On approach the hotel looked amazing , brightly lit and shining. At reception staff were very welcoming and really customer focused. The free glass of champagne on arrival was a nice touch. Check in went smoothly and directed to room. Lifts and corridors were immaculate. Key card digital lock worked first time. Room was outstanding. Air conditioning on so room was perfectly cooled for arrival. Room smelled fresh and like new, even the built in wardrobe had a fresh smell throughout our stay. Free digital safe, Furniture and fittings were as new. Toilet and shower were clean and like everywhere else immaculate. Free mini bar included 2 bottles of water, soda water, orangeade, cola and peanuts. Maid service daily with fresh towels. All staff were very friendly and polite. throughout the stay. On site bar and restaurant prices comparable to bars and pub around. Breakfast was from 0700 till 1030 but hot food stopped being refilled at 1000. If a late checkout is required, ask several days in advance so it's more likely, Cost €35. On site public toilets as expected, immaculate. Overall, excellent hotel absolutely no complaints.

Location is good, the hotel customer service isn’t though. Do not stay here if you’re expecting a relaxing holiday. We stayed on the 6th floor, next to the fire exit. Guests opened and closed it throughout the night, when I complained about this I received no response. Next to hotel is an open air theatre that runs from 9.30 to midnight. I was unwell 2 nights and let’s just say it would have been quieter sleeping in a night club. While I understand it’s out of the hotels control, the lack of empathy and understanding wasn’t what I expected from a 4 star hotel experience. I had a receptionist rolling his eyes at me which isn’t professional at all. Cleaners wake you up at 7am banging all over the place it’s honestly the worst sound proofing hotel I’ve been to

Once again Rhodos Horizon City delivered. But even better than our last visit after the new refit thats been completed. Well worth the long trip from Auatralia, Once again the staff were as welcoming and hard working as ever. Breakfast and poolside service was awesome. The gym is an extra bonus if you want to burn some of those extra holiday calories off. Panos the PT at the gym is a really nice guy and always happy to have a chat, Especially about football :-) We will be back again next year can`t wait.

Beautiful hotel situated near old town and port. Staff were amazing - so friendly and helpful. Breakfast served a great variety to cater for lots of choices. Lovely pool area with plenty of loungers. Highly recommend!

We have just got home after having a fabulous time at this excellent adults only hotel. Arriving just after midnight, we were greeted with a warm, friendly welcome and a glass of prosecco. Our room was on the 4th floor with a balcony view over towards the marina where we could watch the daily cruise ships coming in and heading out. The room was clean and spacious and cleaned every day during our 7 night stay. The air conditioning was very adequate for the hot summer days and nights and also quiet, the noise was not too intrusive at all. The shower was powerful enough. The breakfast had a great choice for everyone and there were plenty of seats regardless of what time you went. The pool is on the small side, which you would expect in a town centre, but lots of seats and sunloungers around. Again, due to town centre location, there were areas that are shaded during the day if you couldn't get a lounger right by the pool, but people didn't seem to hog the loungers all day and they become avaliable regularly. The location is excellent, only a small walk to all amenities, whether your going to the Old Town, Marina for a boat trip or the beach and there are plenty of bars and restaurants in the area, along with several mini supermarkets. The location means that if you are getting a coach transfer, they cannot get right up to the hotel due to the narrow road, but you can see the hotel from the drop off point and it is no more than a minute or two walk. The same location is used for your pick up. The staff were all very friendly and nothing was ever a problem. We ate at the hotel restaurant a couple of times during our stay and found the food very good, competitively priced and were given a free dessert each time. The World Cup was on when we were there and they showed all the games on the big TV in the bar area. On our last day, we had a late flight. We requested a late check out and got the room until 2pm for €20. We were then able to leave our suitcases in a small room beside the reception and go out to enjoy our last afternoon before our pick up in the evening. We would highly recommend the Rhodos City Horizon to anyone who wants to visit an adults only hotel in Rhodes Town.