Venezia Resort

Wow wow wow. Amazing. I would recommend this to anyone and everyone. I would definitely go again. It was clean and modern. Lots of choices of food and activities. The area was big, with different areas to relax, with 4 pools. I read many negative reviews and in my opinion these expect the world at their feet. For an all inclusive it was cheap and in my opinion worth so much more than what we paid for (I understand we went in October so season is ending etc, so bound to be cheaper.) the hotel is based on a hill, walking down was lovely, close to the beach and town, walking up is steep but there is a bus route, right outside the hotel. On another note, in my opinion only a couple of the staff were nice, especially Maria and the activities staff, the rest of the staff were quite cold and would never smile, apart from that 10/10!!

Family of 4 stayed for 7 nights arriving 22nd October. The hotel is within close proximity of the airport, taking approximately 20 minutes, the beach and local town are also a 20/30 minute walk or there is a free shuttle bus picking you up from the hotel reception doors and takes no longer than 10 minutes. The hotel is nestled on a hill and with that comes some incredible views - especially from the main restaurant looking out to sea. We arrived at 9:15pm, and immediately the staff were so kind and welcoming making sure that we went and grabbed some food - finalising our check in after. This was the theme from the hotel staff throughout our stay, down to earth no snobbery and working hard to do their best to ensure you enjoy your stay! We went to Greece knowing that the season was coming to a close, we wanted a slower paced relaxing holiday and that’s what we got. That said easy jet did do some incorrect advertising and that will be taken up with them - not the hotel. (This was nothing major, however, easyjet should offer more transparency). Our room was clean and comfortable it was literally just a place to rest our head, or take a beer and some lays to sit on the balcony before getting ready for the evening. The pool areas were spotlessly clean, the pool bar served some great fast food and our kids were in there most days for gyros and pizza. The main restaurant did do a varied selection of foods and tries to be sustainable by growing their own produce and having supplies from local suppliers (Sarikas bakery 😋 worth a trip to this place too). The taverna booking didn’t work through the app but reception sorted this straight away and booked us in and this again was lovely!! on recommendation from Staff and locals (desert rose restaurant will be worth a visit too). Overall we had a lovely stay and will definitely look at booking again. If you’re lucky enough you will also get some cuddles from the resident cats and kittens.

I wish I could give this hotel more than 3 stars but due to our experience while we were there, It does not feel right to give a higher star! On our first 'official' day we headed out to the beach via the handy free shuttle bus. We spent a lovely day at the beach and then came back to the hotel. As we got closer to our room I noticed our do not disturb sign was on the floor a meter or so away from the door. We thought nothing of this as sometimes they can easily fall off/blow off etc. We noticed our room had not been cleaned (beds not made up, bins not emptied) so we thought nobody had been in our room... as we wished hence putting the DND sign up. We got ready for the evening, had food, drinks and took part in the bingo and then headed back to our room. Upon arriving back into our room my partner confessed he was a little cold sat on the balcony and decided to go and put his hoodie on which he had taken off on the day of our arrival and left in a pile of clothes that he arrived in and not touched since. Upon going to his clothes he noticed his hoodie was no longer there. We checked everywhere, all of us agreeing that the hoodie had not been left anywhere as it had not left the room with us after he took it off when arriving in the room around 3pm the day before. We decided to go to sleep and head to reception the following morning to try and find out what was happening. My partner spoke to a lady on reception and tried to explain that his hoodie had disappeared. Before my partner could even mention that the only other possible people to go in our room would be the cleaners (even though when leaving I placed the do not disturb sign on the handle), the lady on reception stated (a little rudely) to my partner "cleaners do not take". We headed back to our room and saw a cleaner and decided to ask if they had been in our room yesterday or seen the hoodie etc. The first lady we spoke to then wandered off to another cleaner and seemed from our point of view to shout at her in another language and did not seem happy at all. She then turned to us and said "No". We were then left feeling confused and honestly a little unsafe. Cleaners/staff would not confirm or deny if anyone had been in our room, and as entry to the room was by a simple key, it looked as though they would be no trail of who had entered/left the room. Myself and my partner are not upset about the fact his (brand new £60) hoodie was gone, we are more upset at the principle of thinking people had been in our room and taken it when we did not wish for people to go in our room that day. Also worried about whether this could happen to other people and more valuable or sentimental items could be taken. We were also left with not knowing the outcome of the situation when going home Saturday 25th. We have escalated this with the hotel themselves and Jet2 Holidays once arriving home. Apart from this downer on the first few days of our holiday, upon first arrival and also during our stay, most staff we found to be very friendly especially the bar workers at the cosmopolitan bar on an evening. The entertainment team are a credit to this hotel especially 'Checky Checky' man was excellent and we enjoyed chatting to him on our final night before going home! They work long hours I believe 6/7 days a week and they work very hard to keep guests entertained. Food was good and we always found something to eat. For picky eaters I always seemed to notice chicken nuggets, chips and spaghetti with the choice of bolonese or tomato pasta sauce. The snack bar was good and the use of self service soft drinks, juice and hot drinks made getting our drinks a lot easier during the day. I will mention I did notice most lunches and evening meals the meat option consisted of pork and the snack bar meat was pork too. Also just to mention (to the fellow brits) breakfast consists of hot dog sausages, what looked like tinned ham with crispy edges and potato wedges. While this did not bother us, I am aware some people would be disappointed that they do not have 'proper' sausages!! However there is a great selection of pastries, fruit, yoghurt and variations of eggs. Some days we did find food to be not the warmest but most AI can be like this sometimes. The room we stayed in was a little outdated and one downer was that they was no plugs next to the bed meaning we had to charge our phones/devices at other ends of the room. I did hear however the hotel is due for renovations once it closes for winter to make it like the rest of the renovated rooms/hotel areas so this may change We used the adult only section most of the time if in the hotel grounds during the day. The smaller pool up the steps we believe was slightly heated but the whole area was calm and peaceful. Gorgeous cats roam the premises and you can tell they are very well fed. The supermarket on site is 24 hours (pay at reception) and has a good selection of crisps/snacks/drinks etc also pool floaties and rubber rings if you do not fancy walking down the hill to the other supermarket!! The only other thing I would like to mention. We were situated in block 4 and I noticed the last couple of days how thin the walls were. As more guests arrived and were situated near our room we noticed how we were woken up at 7:30 each morning from hearing them talking loudly to each other and roaming the corridor outside of our room and also kicking footballs towards our door!! I know this cannot be helped sometimes but it is worth mentioning if you like a good nights sleep or are a light sleeper this may not benefit you. All in all we did enjoy our week here regardless of the bad parts. I do not think we would return to this hotel partly due to the location and what happened but would return to Rhodes. We will await an update from the hotel/jet2 regarding our missing item.

Just arrived home Sunday from a week staying here and just wanted to share our holidays experience. We thought the hotel itself was lovely and the upkeep of the pool area, bar etc was great. Our rooms were outdated compared to other parts of the hotel but practical wise having interconnecting rooms was fab for the children having their own apartment. The food in the restaurant in the evenings wasn’t the greatest by choice but we mainly ate at the snack bar during the day and I thought that was great, the breakfast however was my favourite. I have to mention Maria at the cosmopolitan bar she was amazing, so friendly and was really helpful, enjoyed listened to her stories, the guy also that ran it in the evening, can’t remember his name he also was brilliant.. Stergos the evening receptionist was second to non and his English was impeccable. Couldn’t do enough for you. My daughter loved going up to see him for chats. The kids enjoyed the slides the only downside being they closed them when we had rain and never reopened them again and as there wasn’t any day time entertainment the kids did get bored easy. We would have loved a game of darts that was advertised. Rio was great fun and was good with the kids. I would definitely come back just not in October when it’s quietening down for closing, would love to see the difference in the peak months. We hired a car from the hotel and the staff were great, we had a fab day driving around the island. We in a whole had a great time, met some lovely people and had some good laughs ❤️

I have to post, it’s just awful please don’t come. 4*- more like 2. The beds and pillows are rock hard, if you have bunk beds there’s no where to sit and no room for anything! The balcony is always in the shade. I asked for a ground floor room as due to my children’s disabilities they get lost easily, we got second floor as apparently the lift right round the corner makes it suitable for disabled. They only offered to swop rooms after we had unpacked and said it had to be at 11am but we had a symi trip booked at 9:50am. The only plug is accross the room so you can’t sit on the bed and charge your phone. The electric doesnt work when you leave the room so can’t even leave your phone charging so you have to sit on the filthy tiled floor! There’s no shower gel. The food is hideous - cold under cooked, cheap and nasty quality, dripping in oil and 3/4 of us have either food poisoning / a bug we’ve picked up since being here. The desserts are usually lovely though. But we are living on chips most of the time. All the advertised entertainment isn’t on, no darts, no yoga, no aqua aerobics, no kids club- the main reason we came! The drains stink, everywhere is grubby. The water park either has 2 slides and the sprinklers or 3 slides- can’t have them all. If it rains at any point in the day it’s shut for the rest of the day! I was told to ‘blame Brexit’ when I asked when kids club was on- like it’s my fault for being English! I wish I’d stayed at home 😞😞 the only positives is the desserts and the curly haired entertainer! Everyone we’ve spoken to can’t wait to leave… so much potential but such a fail 😔😭