Aqua Deluxe

What a wonderful holiday we had! The minute you walk onto the complex it's so clean and all the staff are very welcoming plus speak excellent English which helped check in run so smoothly. We waited 10 minutes for our room but we're given our all inclusive bands so could go and get a drink whilst we waited, drink selection and bar staff brilliant. Before our drinks were finished we were escorted to our room by a member of staff who helped with the suitcases plus talked us through the different areas as we were walking. Room was spotless (and I am very fussy) we had a pool room which was a big surprise for our children, they loved it. Welcome wine and chocolates on the side for us. Loved that the sinks were separate to the bathroom as you were able to get ready whilst everyone took turns for a shower in the evenings. Cleaner came every day, immaculate and always left plenty of clean towels, even some clean towels would arrive in the evening. Can change beach/pool towels every other day at reception. Pool was brilliant and the Crep bar was our favourite but also had choice of the snack bar, waterpark snack bar, ice cream chest plus the restaurant. Waterpark was a bonus (a little rough around the edges, could do with a lick of paint here and there but does the job and kids happy enough) Entertainment was mixed, themed style shows up at the waterpark every night (we found it a little like Haven in the evening there but kids enjoyed it) a singer/musician every night at the Crep Bar was our favourite, much more chilled, better drinks and we just took some cards/uno to play with the children. Waterpark exit onto the street is a little risky with the road so we only ventured out of the deluxe exit which is straight onto a small street but had plenty of shops, bars and restaurants. If you wanted the business of Tsilivi turn right up the street but we preferred turning left as it was much quieter and relaxed then headed down to the beach that way. Enjoyed drinks in the evening at Makai bar, which is stunning. We never ate out as the hotel accommodated all of our needs and it was delicious plus so much choice (my daughters very fussy but plenty of beige food available if needed) plus a kids section to choose from and ice cream counter with chocolate fountain was big hit. Very much a restaurant feel rather than a canteen as some ai hotels can feel. A wait at times for a table we never waited over 5 minutes and air con was brilliant in there. Air Con in room was also amazing. Staff are so happy, welcoming and all very well organised plus always happy to help. Would definitely come back here again.

We had an amazing time we were a family of 11. The hotel was very clean. Plenty of choice of food. The waiters and waitresses were very attentive. We would like to thank Paulin for her services and also guest relation Hani for making our holiday memorable. The children loved the waterpark. After reading negative reviews we were sceptical about our stay. But we had a great time.

What can I say, I have no idea why this place has poor reviews as the week we spent here was nothing short of wonderful! We came with a large party (20 of us) and we all had a fantastic time. The staff cannot do enough for you, the buffet food and drinks were great and there was a wide selection of items to choose from. Two of us had a birthday whilst we were here at Aqua Deluxe and the staff brought us a cake and a bottle of fizz which was a lovely touch as was the rendition of ‘happy birthday’. The hotel is not too big that you would get lost but not so small that you feel like you’re on top of people all the time. We all loved the water park with the selection of slides, lazy river and the in pool activities. The snack bar and cocktail bar were easily accessible for the adults and children and the variety of hot and cold items was very good. The rooms were clean (the housekeeping staff did a great job each day the rooms were spotless) and for 3 of us it was big enough. If I had one complaint it would be that check in can take a while as there are only 2 desks so on days when there is a large arrival party it does take a little while but if you download the app before that can help speed things along. Overall we really enjoyed our 7 days here and would come back for sure!

I was a bit worried, reading the reviews on trip advisor, but I had no need to be. It's a lovely hotel, really nice staff, great facilities and amazing food - everything we wanted. Yes, the entertainment was a little bit loud, but our 3 year old went to sleep without any issues. I think probably the idea of there being music outside upsets or stresses the parents more than the children. There were a couple of rooms which maybe were more loud than others due to positioning - I'd just ask to move to a quieter room if that happens. The pools, the water park, the arcade area - all of it felt so safe and welcoming. The food was just amazing, we had safe options available like pizza and pasta, and then more adventurous options like octopus, seafood etc - it was a great experience for my son. The staff were all so kind and welcoming. I am sad to see some reviews say otherwise - I don't know what they could do better. They were Working in 38*c heat and still making delicious cocktails, crepes and even break dancing at the pool to entertain everyone! I'd recommend this hotel to friends and family for sure, thank you for a fantastic family experience

This is a review of the spa within the hotel. We stayed at a neighbouring hotel and used the spa for a couples massage. The spa itself is really nice and the staff are friendly and welcoming, you feel relaxed the moment you walk in. The treatment was for an hour and wasn't overly priced, the staff offered discounts to the neighbouring hotels so we took advantage of this. They asked what pressure you would like and the calming atmosphere was nice. Water is offered on arrival and when finished, there is no rush you are allowed to relax and fill in your consent forms at your own leisure. Will be visiting again.