Sunrise Hotel

Another fabulous stay at this adults only family run hotel. All the staff are so friendly and helpful. Rooms are cleaned daily with linen and towel changes every 2/3 days. We stayed in a superior room overlooking the pool and this room also had a big balcony. A special thank you to Christina and Billy who looked after us so well at the pool bar. We will be returning again.

We’ve just come back from a gorgeous 11-night stay at the Sunrise Hotel and had such a chilled and relaxing holiday. We stayed in the Junior Suites with private pools. The location right by the pool was great, although we probably wouldn’t choose these particular rooms again. They were a little small for everything we had with us and, as I’d read in previous reviews, storage is limited. I didn’t realise quite how much of an impact that would have until we got there! That said, it definitely didn’t stop us loving the hotel. The hotel is around a 10-minute walk to the restaurants, with plenty more bars and restaurants another 5 minutes or so further on. We noticed lots of people had hired cars, which would be handy if you want to explore more. There were always plenty of sunbeds, with cushions available, and the pool area is lovely. They even have a DJ and saxophonist on a Monday for a couple of hours, which was a great touch. We ate at the pool bar every day and the food was honestly so good! We tried something different every day and everything was spot on, with really reasonable prices too. But the real highlight has to be the staff. From reception to the cleaners, everyone was so friendly and welcoming. A special mention has to go to the pool bar team — Christina, Billy, Veronica, Panagiotis and Alexis. They were such a lovely group and made our stay that little bit more special with how welcoming and thoughtful they were.

We really would have liked to give a greater rating to a 4 star hotel. We will start our review with the positives. Comfortable beds, clean rooms, efficient and reasonably quiet air conditioning, spacious room, adequate and comfortable sun loungers with waterproof padded toppers, no problem getting around the pool at any time of day. Friendly staff, very good choice at breakfast, warm breakfast was cooked to order. Pool bar had poolside service although it was cashless, either pay immediately on card or charge, to room where it was possible to settle by cash payment. The negatives. Our booking documents clearly state that our accommodation was to be a double deluxe room with pool view. The very spacious room (7m x 5m) clearly had potential room for clothes storage, there were NO drawers and NO shelving with only the equivalent of a single wardrobe with 7 coat hangers. This may be adequate for the sort term guests that use the hotel, we observed many 2 and 3 night stays, definitely not adequate for 14 nights. Earlier in the year we had moved our holiday from another resort due to bad reviews at our original booking, we elected to come to the Sunrise after reading the seemingly positive management response to similar comments last year that implied that the “management had acted on this and clothes storage provision had been made” A review posted a few weeks ago seems to highlight similar concerns with what appears to be a response comment made in reception that “ standard rooms do not have drawers and shelves “. By inference this implies that deluxe rooms do have shelving and drawers. If this is the case please indicate whether room 101 is deluxe or standard. We ostensibly paid for a deluxe room, if this is the rating for room 101 living out of suitcases for two weeks is not acceptable in a 4 star hotel. Also of concern were the 3 rusting screw heads at shoulder level protruding about 5mm from one of the shower walls.

As good as ever, the staff and the pool are really what make this place special. The pool area is like a little hideaway, sunbeds are comfy and the food area is superb. The staff though are something else. Rooms are good (maybe more coat hangers) 5 minutes from Tsilivi centre.

This is a review of two halves. First positives, pool area beautiful, relaxing, good play list, lovely bar staff. Breakfast staff lovely but very basic offering. Swan towels left on bed for my birthday . About 20 minutes walk to restaurants (we have had amazing food in the area). Lots of good places for cocktails. Negatives we paid for pool view and were stuck right on the end in 106 which technically is pool view but not really. You need to stand outside the door and crane your neck to see it. Shower leaked immediately, couldn’t come until the following day, so had soggy towels on floor all night. Next day still leaked, requested a room change which we were told was not possible. We were polite and accepted extra towels to again walk across soggy towels all night as they come out the next day. Shower repaired lasted a few days then started leaking again, didn’t bother going back just used extra towels we had as it was near end of the holiday. Then we watched in disbelief as a party came in and complained loudly that they didn’t want a room and were immediately upgraded. Guess I was too polite and should have stamped my feet instead. Day we left check out at 10. No late check outs and pointed to shower room beside the pool. No where to put bags, clean clothes without it getting wet. Think 3 star when booking, definitely lacks 4 star touches such as a courtesy room to book, repairs being left till the following day leaving you to deal with the soggy mess.