TUI BLUE Zante Maris

Brina was excellent Very recommend

I had an absolutely wonderful massage experience! From the moment I arrived, I felt welcomed and comfortable. The massage was incredibly relaxing and professional, and the therapist really knew how to release tension and make me feel completely refreshed. I left feeling relaxed, rejuvenated, and so much better than when I arrived. I highly recommend this place to anyone looking for a high-quality, professional massage and a truly relaxing experience. I will definitely be coming back!

We are returning here for the second time. Fabulous location, the staff are all amazing and the massage from Zoi yesterday was just perfect. Highly recommend

Current in our second week in the hotel and feel like that this point we have experienced everything that’s on offer. Hotel classed as 5 star I would say you are probably looking more like a 4 to set expectations. Good points Food generally ok didn’t struggle and any point to find anything that suited us. Service in general in the first week was excellent nothing was too much to ask for. Special shout out to Franco the beach waiter and Thamas the evening lobby bar waiters. Prompt friendly service remembered your order and made it more personal. Spa service was great had a massage reasonable price and was amazing. Direct access to the beach and sea massive positive as we prefer the beach to the pool. Now for the cons and a lot of these seem to have came in the second week of our holiday. There does seem to be a change in the people staying in the hotel and also the level of staff. Biggest con for us is the beach house pool bar. The people working in here are all young men that seem more interested in flirting with any female guest or texting on their phone rather than actually serving you. This was a constant and really disappointing. There were times again when we had to wait 10mins for a drink as they were too busy toy fighting with each other then moved on to sever the young girls that came to the bar after us very frustrating. As touched on the hotel changed massively in the second week, each night was full of drunk people shouting making noise and really making it a struggle to sleep, this again bit helped by the fact that the bar was kept open for people till 1am clearly trying to making the most of the alcoholic drinks but to other guest detriment . Overall mainly good staff, pleasant food and accommodation. Definitely not a 5 star hotel and on reflection would not return to the hotel if coming back to Zante.

Blue Zante Maris is described as a five star hotel. Based on my experience for a week with my grown up children in August, it's more like four star. The good points: some of the staff are lovely. Constantine is a waiter who looked after us especially well. I had two massages at the spa which were very good. The TUI reps were pleasant. The evening entertainment was generally good. The hotel facilitated a late check out on one of our rooms (for 40 euros). Room for improvement: many of the staff are young. The dining room was staffed mainly by young girls. Many (although not all) looked fairly miserable. The live cooking was staffed by chefs (apart from one) who looked uninterested. The food was ok. Reasonable choice although some (sweetcorn, beetroot, hash browns, feta cheese) pretty tasteless. Often our table was situated under an air conditioning unit that dripped water on our food and drink. The room cleaning was poor. On one occasion I had to ask for our room to be cleaned, at front desk. On another occasion I had to ask for the room to be cleaned at 3.45pm knowing that housekeeping stops at 4.00pm. On the day of check out housekeeping asked when we would be leaving. It was 10.30am and we were not required to check out until 11am. I had to ask for towels one day at 5pm as none were provided in the room. The rooms are very small for an alleged 5 star hotel. Basic wardrobes in cheap wood not unlike my son's university accommodation. The swimming pool had a brown interior. This is unusual and unattractive. There is limited sun shade by the pool. Any covered areas have been taken by 7.30am. When we arrived a form to fill in was given to us straight away. It's an easy fix to offer us a drink first and then ask us to fill in the admin. You "never get a second chance to make a first impression". I had a sinking feeling at that point. Front desk girls are helpful although not cheerful. Hotel decor is fairly bland. I have had the good fortune to stay in a couple of 5 star hotels before. The experience was incomparable. I am now sceptical of a TUI five star rating and "TUI Blue" is not a sign of quality for me. Overall the week was pleasant but underwhelming. Felt a bit irritated at times by the "experience". I was pleased to get home. I would have paid more for a better holiday. Elizabeth Butterfield