TUI SUNEO Tsilivi Admiral

We arrived around 2pm on 21 July, this was a family of 7 adults and 3 children. We were told to go to the dining room as it closed at 2.30pm. We were then checked in very efficiently and shown to our rooms. We had 3 family rooms in A block. The rooms slept 4 and had a partition which made it into 2 rooms. The beds were comfortable, there was a fridge and kettle and the air conditioning was very good (had to turn it off at times). The safe was free and you can get towels for around the pool/beach. We had no problem getting a sunbed at first but after a few days we had to get up early to get them. We don’t like reserving beds but if you can’t beat em join em! The staff are very friendly and polite. We had to ask for an extra table setting in the dining room most days. This was never a problem for the lovely dining room staff. The animation team work so hard. Our grandchildren loved Chelsea and co. We have never had such good entertainment in an all inclusive hotel. The Michael Jackson evening was very good. The food was also very good. A different cuisine each night, we even had Sunday dinner! Freshly made pizzas were also available. Drinks were typical all inclusive, drinkable. You can get a road train into Zante Town, there’s lady selling tickets (she’s a bit abrupt) just up the bank from the hotel. It was about a 30 minute ride. Adults were 19€ return it was less for children. There isn’t a very big beach near the hotel. The Kaliva bar round the corner has tribute acts on and has a big play area for children. They also have tortoises that the children can get lettuce from the bar to feed them. There is also another bar called the Forest Song which is quite magical. This hotel is perfect for families. We felt safe here and had a wonderful holiday. We would definitely return and would recommend staying here. Thank you Suneo Admiral.

Here comes an honest review of our stay. Overall, our stay at the hotel was okay, but there was quite a lot left to be desired. Hopefully, this review can help both the hotel management improve and future guests know what to expect. The hotel itself and the pool area are nice. However, when we arrived in our room, there were quite a lot of ants running around on the floor. For some reason, we decided not to make a big deal out of it and didn’t mention it to the staff until check-out, when I brought it up. The bathroom had some mold and, overall, didn’t feel particularly clean. It also felt quite unhygienic that the towel rack was positioned directly above the toilet. The beds were quite firm, which is of course a matter of personal preference. Other than that, the room and the balcony were nice. The pool area was pleasant, but it felt quite small considering the number of guests staying at the hotel. There were many children playing in the pool, which sometimes made it difficult to swim. Now, onto the food and drinks! We were pleasantly surprised by the food. Even though it was an all-inclusive buffet, most of it was really good. Some dishes were a bit underwhelming, but overall the food exceeded our expectations. However, eating in the restaurant felt more like dining in a school cafeteria. It was incredibly loud, and the atmosphere wasn’t particularly relaxing. Also, don’t expect a more elegant dinner setting in the evenings. While you certainly can dress up if you want to, the overall atmosphere and most guests’ attire were very casual. As for the drinks, they were decent, although many of them tasted quite similar. They also used a lot of syrup, which made the cocktails very sweet. One thing that really stood out, though, was the service at the bar. I even overheard other guests commenting on it. Not all of the staff were like this, but unfortunately, most of the bartenders came across as quite unfriendly. They rarely greeted guests, didn’t respond when we said “hi,” and never smiled back. It genuinely made us hesitate to order drinks or food because we felt like we were bothering them. That’s not how anyone wants to feel while on a vacation they’ve worked hard and paid a lot for. I could see that they were sometimes under a lot of pressure and likely working long shifts, so I do sympathize with them. Still, a simple greeting and a smile can make a huge difference. Perhaps the hotel management should consider scheduling more staff behind the bar during busy hours. Overall, our stay was okay, as I mentioned earlier. While there were definitely some positives, the negatives outweighed them for us, and unfortunately, we wouldn’t choose to stay here again.

We have just come back from our 3rd visit to the The Admiral. My Husband and Son really wanted to go back and I agreed as I do love the location and we got a brilliant deal what with all the fuel fluctuations. The hotel has been upgraded since our last visit 2 years ago and it was noticeable - all seemed cleaner, more umbrellas and some rooms upgraded. . We arrived when the hotel wasn't full so we enjoyed plenty of choice with sunbeds, an uncrowded dining room and just a general relaxed feel on the whole. But the hotel did get busy after a few days and my main issue as it has always been is that the main pool is just so small. It becomes so busy and so uncomfortable with the amount of people rammed into it. If you are not bothered about the pool then not an issue but if you like to swim and lie poolside - all a bit jam packed. Our room though fine for 3 of us was quite small, I would upgrade to a family room if you don't want to be ontop of each other. The bed that was for my 11 year old was incredibly uncomfortable, the thinnest mattress that really was alas not great. The animation team - gosh what to say. In my son's words - they look so disinterested and make no effort. They did the bare minimum and lacked all the enthusiasm. I get the season is long and there is burn out etc but Lordy. No chatting to folk and no drumming up fun to be had - lack lustre in the words of Husband. 11 year joined in with water volley ball and darts and tried his best to have fun but..... We have been to many mini discos and goodness, this was dire. A little bit of limbo and then the same few songs for the kiddies - I honestly think that this needs to be looked at and improved. The outside entertainment is great from what we saw - The Michael Jackson show with the brilliant Dani, the 3 singers on the Thursday (so brilliant) and the other acts - all fabulous. The heart though of this hotel are the fabulous staff - they cannot do enough for you and work so hard. Always a smile and always a little chat - the restaurant staff are just brilliant. A shout out to the wonderful Tamara - she is just fabulous. She had to deal with a really tricky situation whilst we were there and she really is an asset to the hotel with her humour and professionalism. The food we always found amazing here and no change there - all of it was delicious! So much choice and all fresh and we loved every mouthful. But the main thing about the hotel for me is the location. It's a few minutes walk to the beautiful sea/sand and lots of bars and restaurants. We went to the Makai bar on the seafront a few times where you can pay for sunbeds and swam in the beautiful cove. Opposite the hotel is a great waterpark in the Aqua Deluxe which my son loved, it's half price after 2.30 and plenty of time to enjoy it. With the world cup on - we went regularly to the Kaliva Bar which is around the corner - so many screens and all a bit footie crazy. They had some great acts on too in the evenings - Abba tributes and Songs of the Movies and Musicals. So much fun and great staff that work hard there. There are shops opposite the hotel so if you want munchies, gifts and bits you have forgotten, all easy to buy. So we had a great time for what we were looking for. I am sure we will visit again as there is a great atmosphere and I love the beaches and cove. If you can grab a good deal to come here - am sure you will have fun.

We stayed for 9 nights in a family room in block C(room 401) and we even had a seaview. It was steps up, no lift but that didn’t bother us. Room was clean, plenty storage, beds and towels changed daily and perfectly adequate for 2 adults & 2 children(14&9). There were 2/3 pools, our room over looked quieter pool, which my kids seemed to prefer. Never had any problem getting a sunbed at either pool. There was a 3rd small pool right at the back of complex by block G. The only thing I would say here was that I never saw pool being cleaned. My daughter developed an ear infection towards end of holiday and it was most likely from pool. Pool bar had good selection of snacks, usual burgers, hot dogs etc but also specials which changed daily. There was also yoghurt, fruit and cakes. Cocktails were ok, usual hotel all inclusive selection but you had to pay for some. Wine and beer included. Coffee/soft drinks/water, you helped yourself to machines by pool bar. Food in restaurant was plentiful, lovely salads daily and always found something we liked. Always pasta and pizza available for kids. We also visited restaurant in waterpark for free theme night as part of our stay. Waterpark was half price after 14.30 and more than enough time for my children. They both enjoyed their time there. It was close to beach, and 5/10 min walk to shops, restaurants. The Kavila restaurant at back of hotel was good for a nice cocktail and good kids playpark there too.

Stayed for 5 nights as a couple in early July. We thoroughly enjoyed our stay - the hotel is well located for town, and the beach (although the stretch of beach close to the hotel is a bit stony. The staff are efficient and we received a warm welcome and a drink on arrival, and were welcomed every day into the restaurant by Tamara - Guest Relations who is lovely. The food is some of the best we've experienced in an all inclusive hotel, fresh, varied, authentic and the restaurant environment is nice too - not like a mad canteen as some of them are. Good selection of drinks on the all inclusive. Our room was a family room overlooking the main pool which was comfortable, I thought a tad dated but clean, good shower, comfy bed, free safe and above all quiet! Didn't struggle getting a sunbed, although we did prefer to be nearer the smaller pool - I think beds near the main pool were a bit harder to come by unless you are up early. Entertainment that we saw was pretty good - better than the football!! All in all we had a really pleasant stay, and would recommend - it's mainly couples and families from various countries.