Hard Rock Hotel Bali

Hard Rock Hotel Bali was our first stop in Bali, and it set the bar incredibly high for the rest of our trip. Location-wise, Kuta is busy but the hotel is brilliantly positioned right across from the beach and, most importantly for us, just a 10-minute walk from Waterbom Bali. That was actually our main reason for choosing this hotel: the water park was a must-do for our kids. We don't regret it for a second. The welcome we received was fantastic, and the property itself is genuinely great. You have everything you need on site honestly, you could stay in and never leave. The Kids Club is fantastic; this is a hotel truly built for families, with plenty to keep children entertained. Our rooms were perfect, the service impeccable, and the cleanliness flawless. Really nothing to fault. As a final touch, we did a family photo session just before check-out 15 minutes, and the results were incredible. A lovely souvenir to take home. An amazing experience from start to finish. We'll definitely be back.

The hotel is very professional an definitely has the rock start royalty vibe. Nothing was too hard, we had accidentally left our housekeeping light on so when I called they sent housekeeping and maintenance Andre another man I forgot his name. They came immediately an sorted it out with speed. Big thanks 🙏 to them an house keeping!

Second visit to Hard Rock and it did not disappoint. Outstanding service and kids loved it- especially the towel animals! My 10 year old had to visit the excellent medical centre for an ear infection, and was delighted to receive cookies and a get well card the next day from the in-house team...another example of great communication and attention to detail. Thank you!

We had a great stay at Hard Rock Hotel Bali, particularly because of how much our teenagers enjoyed it. The location is relatively close to the airport, and both check-in and check-out were smooth, with lovely and friendly staff throughout our stay. We also arranged a taxi through the hotel, which I would highly recommend—it was excellent and made our arrival and departure very easy. The surrounding area is a little run-down, although that is simply part of the reality of Bali and we didn’t explore the area too much. We did walk to Waterbom Bali, which took around 15 minutes and was a huge hit with the kids. Waterbom itself was fantastic—lots of great rides, good food, extremely clean and very well maintained, and surprisingly little waiting around once inside. One tip: go early. Even with pre-booked tickets, you still have to queue at the entrance and that queue can take quite a while. We also visited Gordon Ramsay’s restaurant, which is located just outside the main hotel but is essentially part of the resort experience. The food was delicious and we were very well looked after. Now, the hotel itself. I would definitely not describe Hard Rock Bali as a five-star hotel. In my opinion, the rooms and overall hotel standard are closer to an upper three-star level. Our room was fairly basic, although it was kept beautifully clean every day by Darmika, who deserves a special mention. He was such a lovely, smiling, attentive and professional gentleman, and we really appreciated the care he put into making our room so nice every day. Thank you so much, Darmika! You are the BEST. Where the hotel really shines is the staff and, especially, the pool area. The pool is fantastic for teenagers, with beach volleyball, water polo and plenty of other activities organised throughout the day. It can get VERY loud—especially with the Aussie crowd and a few drinks involved! 😂—so this is definitely not the place to come if you are looking for a peaceful, relaxing pool holiday. In fact, forget relaxing by the pool! You need to get up early and secure your sunbeds with your towels, and make sure you choose a spot with some shade because it gets extremely hot. If you want a cabana, book it at least two weeks in advance. Having spoken to other families with teenagers while we were there, it became clear that Hard Rock Bali is very well known as a destination for families with older kids and teenagers—and I can completely understand why. Our teenagers had an absolutely fantastic time and, honestly, that made up for the fact that the hotel itself didn’t feel like a five-star property. So, would I recommend it? **Yes, particularly for families with teenagers.** If you are looking for a luxurious, quiet, five-star resort where you can relax around the pool all day, this probably isn’t the place for you. But if you have teenagers who want activities, music, other teenagers around and a lively atmosphere, Hard Rock Bali is definitely worth considering. For our family, the experience was really about the kids having the time of their lives—and they certainly did!

Thank you very much for the lovely service! We really love all the photos! ❤️ Special kudos to Mr. Happy Ippy, the Paparazzi! 📸 He is very talented, friendly, and made the whole experience so much fun. A big thank you to the entire Paparazzi team at Hard Rock Bali! 💪🏼💕 You all rock! Thank you for capturing our precious family moments and turning them into beautiful memories. ❤️❤️ Highly recommended! ✨