Maya Ubud Resort & Spa

From the minute our bags were taken from us at the front of the hotel we felt welcome. At check in we were sent to a seating area and presented with a welcome drink. The reception staff then came to us and gave us a full explanation of the hotel and its facilities. We were then taken to our villa which was spotlessly clean, and a fantastic facility with its own private pool. The restaurants and bars were high standard with good food. Across the entire hotel the staff were friendly, helpful, and made us feel welcome.

Amazing hotel just a short taxi from the main streets of Ubud. The butlers (Darmen, Yuda and Mei) are fantastic, all staff were extremely helpful and polite throughout our stay. We stayed in a pool villa which was super clean and the beds were very comfy. The resort is quiet and tranquil. The site itself is amazing and very well kept. The river side pool is the best pool we have ever been too and the pictures really don’t do it justice. However there only 2-3 pairs of sunbeds that sit in the sun so you have to be up early to get the best spot. The only aspect that makes this hotel 4/5 and not 5/5 is the food. The breakfast was good but the options available to you for lunch and dinner are all western, the river cafe is amazing but serves pasta and pizza which feels very out of sorts in Bali. This is why we ate out each night.

Maya Ubud resort is exceptional. It's breathtakingly beautiful, pristine Gardens,surround by the forest and it's so very tranquil. We stayed in a heavenly jacuzzi villa and it was heavenly! Very, very clean and well presented in a true Balinese style. Mini bar was well stocked, a lovely, comfy large bed, nice and spacious villa. I loved the outside jacuzzi and we used it a lot. We could not fault it. Perfection!! The staff go above and beyond to give you the most amazing stay, extremely friendly and accommodating. They work very hard. There is nothing they won't do for you. The restaurant was beautifully decorated and had everything you could want to eat. We ate off the alacarte menu every night, the food was delicious. We enjoyed the nightly entertainment. It was fantastic. We also booked the Teriyaki which was so much fun too. The tree top bar has a lovely selection of cocktails and also had a happy hour every night. Sitting high above the canopy of the forest, lit by lanterns and listening to a band play just magical and very romantic. The resort location was central to ubud and had a shuttle bus to the village. We used the adult pool. Absolutely beautiful place to sit and enjoy the surroundings. So peaceful and serene. We also used the gym, small but well equip! We were honestly blow away by this beautiful resort. There is nothing negative I can say. We did not want to leave. We shall treasure the memories of our time at Maya Ubud and one day we'd love to return. We highly recommend a stay at Maya Ubud. You'll have the most magical stay. It really is exceptional. Well done to the team! Amazing xx

We had an incredible stay at Maya Ubud, but what made it truly unforgettable was the outstanding service from Dewi at Mayasari restaurant. One morning, I casually mentioned that something felt a bit lacking. From that exact moment on, Dewi personally made sure we had everything exactly as we wanted it. She went above and beyond by paying attention to our every desire. My husband has specific dietary needs, and Dewi took complete care of him, ensuring all of his meals were custom made-to-order. Her warmth, attentiveness, and true Balinese hospitality made us feel so cared for. Thank you, Dewi, for making our mornings so special and never making us feel like we were asking too much! Also, everything we ate at lunch and dinner was absolutely delicious. So much so that we only went out twice—once to the Viceroy and another time to the Four Seasons Ubud—and we preferred Maya hands down. In addition, I want to commend the front desk staff for remedying a problem with our room the first night. The very next morning, the staff resolved the issue completely by switching our room!

Beautiful resort , the service was great. All the staff are friendly and helpful. The butler service very quick and efficient especially Ayra, Darnen and Ari. The complimentary yoga and walks were excellent too