Nusa Dua Beach Hotel & Spa

Good overall Dipas cleaned the room good The staff where very friendly

I strongly recommend staying away. Our experience was extremely concerning. My daughter was not free to simply leave when she wanted to, amongst other deeply disrespectful behaviour. It was scary and the sort of behaviour you fear when OS. We were also appalled by the prices, which we found excessive and not sufficiently clear upfront. I am posting this review because I would not want another visitor, particularly someone travelling with their daughter or family, to find themselves in a similar situation. Please be very cautious with this business. Based on our experience, I would strongly recommend going elsewhere.

Fantastic stay, our second and even better this time. Food was amazing in every restaurant, friendly staff and very clean. We will definitely be back! Special mention to the beautiful Trisna from Maguro restaurant who was wonderful!

Great service from check in to check out. Well looked after by hotel staff. The atmosphere had a nice chilled vibe. Very spacious and clean rooms. Love the spa and sport facilities. Plus the convenience of an onsite hair salon. Worthwhile to come back again!

Unfortunately our initial experience, despite being upgraded to a suite room, was disappointing. The room was tired, air-conditioning was not working properly, bath had a fault, the boiler was broken so no hot water etc etc. The next day after expressing my concerns about the standard of the room, we were given a lagoon room which was nice. I’m trusting upgrades will continue at the Hotel, as many things are tired. Being entitled to Accor lounge privileges is very limited with this hotel currently, disappointingly so compared with other hotels. They joined the Accor brand last year, trusting they are continuing to seek improvement. It’s not. 5 star hotel yet, but it could be. Full credit to Arta our bellboy who checked us in and also our room cleaner a young lad who was amazing.