Bahiazul Villas Club

It is always a pleasure to spend our holidays at Bahiazul. The villa was, as usual perfection! From check-in to check-out, all of the staff were so welcoming, pleasant and very helpful. The reception staff are top quality as are the restaurant staff. The cleaners do a first-class job too, both inside and outside of the villa. We always make our reservation directly through the Bahiazul Club and have never been disappointed. We would thoroughly recommend the Excelence Villas for total perfection. However, the staff are the jewels in the crown at Bahiazul, they make the resort so special.. A special mention must go to Manuela in reception and both Rossa and Rosa in the dining room. .

The Villas on the “resort” are about 20 years old and not all in the same ownership and as a result are in various states of condition and there is a lot of building work going on. If you book independently some companies have a number of villas and don’t tell you which one until you get there. We had a 3 bedroom villa (9-7) which seems to be the standard size and ours had only 3 sun-beds a mattress style bed that was so dirty it was unusable and a rattan coffee table with a hole in the middle! By far the most important thing to be aware of is that if you are going with very small children (2 and 5 for us) only the main bedroom is within the villa. The other two bedrooms only have sliding doors leading directly out to the very slippy pool area. We moved the kids mattresses inside the main building as the only safe alternative. On the plus side there were a couple of other small issues that were raised by us and dealt with quickly by our company contact.

Stayed in a Royal villa with private pool And jacuzzi. This place is absolutely stunning, the villas are very high quality and beautifully furnished with every conceivable thing you’d need, and some! Staff are brilliant and the restaurant is exceptionally well managed - food choice is truly incredible. We’ll be returning next year.

Great stay again at Bahiazul. Thanks to all the staff at the reception such as Anthony and Manuela. Also a big thank you to the service team at the restaurant including Rosa, Immanuel and Sergio.

This was our fourth stay here, and we were really looking forward to spending nine nights at one of our favourite places. Our previous visits had always been peaceful, relaxing and exactly what we look for when booking a holiday, which is why we were so happy to return. Unfortunately, this stay was very different. We were allocated a room on Road 11, which is by far one of the noisiest roads in the resort. There was constant noise from delivery vans passing by, as well as staff walking past and shouting to one another, as their facilities are located along this road. We appreciate that room allocation is largely the luck of the draw, and although this was disappointing, we were prepared to accept it. What we hadn't anticipated, however, was the amount of building work taking place around us. There were two villas close to ours undergoing renovations, and the noise was constant. The drilling, building work and general construction noise completely disrupted the peace and tranquillity we had previously enjoyed here. The building work also had an impact on the pool. There was constantly a layer of black dust settling on the bottom, and although the pool was cleaned twice during our nine-night stay, it still didn't resolve the problem. Unfortunately, we also experienced several pest issues during our stay. We initially had an invasion of ants coming in from underneath the sink, which meant we had to purchase insect spray from the supermarket ourselves to deal with the problem. We then discovered baby cockroaches, mainly in the bathroom and bedroom. Having since read other reviews, it appears that this may be an ongoing issue at the resort, which is concerning. Another issue was the noise from neighbouring guests. The resort is split into two sides, and we feel it would make much more sense to consider separating adult-only bookings and family bookings when allocating rooms, where possible. We had a family staying in the villa directly behind ours, and the noise from the family was relentless. We completely understand that families are there to enjoy their holidays too, but unfortunately not everyone is considerate of how much noise carries between the villas. For guests choosing this resort specifically for peace and relaxation, this can have a significant impact on their stay. We appreciate that some things, such as room location and neighbouring guests, cannot always be controlled. However, when you combine the constant road noise, ongoing building work, dust-covered pool, pest problems and noise from neighbouring guests, the overall experience was a long way from the relaxing holiday we had envisaged. This is particularly disappointing because we had already booked to return next year. Sadly, following this experience, we have now cancelled that booking. It is a real shame, as we previously considered this one of our favourite places to stay and had been happy to return time and time again. Unfortunately, this visit has completely changed our view, and we hope the resort will take these issues seriously, particularly the building work, pest control and the allocation of rooms between adult-only and family bookings.