Hotel LIVVO Corralejo

Let's start on a positive. Breakfast was fantastic, good choice, everything was hot, friendly staff for breakfast. Location is good. However hotel is dated, needs updating. Cleaning is good, water pressure in shower is awful. Reception staff on occasions was rude, unhelpful, and anything we asked was too much trouble, for example, our room did not lock ( apparently the battery was dead) and told it might not fixed until the next day. Request for breakfast box on the day of checkout (15 minutes before breakfast opened) when we had already spoken to the breakfast manager the morning before who said this would not be a problem, was almost refused, ( we had paid for breakfast) until we argued our case. I would not stay here again or recommend this hotel. Does not deserve the four star rating, I have stayed in better 3 star hotels than this in canaries. I was recommended this hotel, and found this a disappointment.

Had a really lovely 1wk stay here. Great location, extremely clean, friendly reception & good breakfast offering. We had a premium room but in the half of the hotel that is yet to be renovated I think, (older style doors, bathroom door past it’s best etc). Only negative would be that the bed was very uncomfortable (but again, maybe it’s an old bed). Would definitely stay here again though

What can i say where to start the amazing staff here went above and beyond their care and attention when my husband was admitted to hospital where he had to have heart stent on the start of our second week of holiday. Our daughter had to fly back out on sat after haveing a week with us and going home on wed.The hotel got her a room and extended my stay.EVERYONE OF THE STAFF WENT ABOVE AND BEYOND THEIR CARE AND KINDNESS..and alway asked how he was .They brought flowers to room.Special thanks to David who looked after me his hugs were very much appreciated.as were the kind words from the girls on the bar and reception staff God Bless you all.This hotel is in an ideal spot close to everything.It is kept immaculate the cleaners do an amazing job.The breakfast is fantastic everything you could want .The company should be very proud of the STAFF here highly reccomend this hotel.

On first impression we both thought the hotel would benefit from a total upgrade. Although the room was okay, the built-in unit in the kitchen didn’t fit properly and had broken bits at its base which hadn’t been picked up. The safe had seen better days too. It was really old and required a key to open it. The beds were quite hard but we got used to them. The TV kept losing it’s signal regularly and although you don’t go on holiday to watch tv, it was old and needed to be upgraded to a smart tv. The breakfast was adequate and provided you wanted fried breakfast each day it was okay. The cake selection was good as was the continental breakfast. The servers didn’t rush you and you can go up as much as you wanted. The usual sunbed saga was evident each morning with towels being put out really early. So much for no reservations! Our week at this hotel was good but unless an upgrade was initiated within the next year or so, I don’t think we would return,

This is our third time at this hotel and every time it’s the same …… amazing ! Our first visit was disappointing with our two bedroom apartment that is basically separate to the main hotel but subsequent stays we have opted for separate 1 bedroom apartments pool view, this trip we asked for the same room as last visit 136 and I must say the view does not fail to disappoint, as always the cleaners, groundsmen and bar staff are absolutely adorable and friendly you could not ask for a better hotel or location