Hotel LIVVO Jandia Golf

Overall, this hotel is amazing! The staff are so friendly, the food (taste and variety) is very good, and the cleanliness of the rooms and hotel is fantastic! It is a lovely relaxing resort and I would recommend for others to book here. As we went in September, the hotel has been not too busy which has made a welcoming quiet atomsphere. The location is lovely, and there is a free taxi to take you down to the beach.

Great service,surprisingly great range of food choices for AL, clean rooms and public toilets too! Could use a shop at the resort and some other activities between 4-9pm but overall very happy.

Me and my family stayed here for a week all inclusive. Jandia was brilliant and we had a moderate time here. Staff were friendly and able to help with questions. The location was good with free taxis offered down to the town and the beach, which are your ownly way of getting around due other than a 40min walk down a hill. We could also be picked up directly from the hotel for a day trip to the zoo. checking in was a struggle as the rooms weren’t ready even after the 1500 check in time. We selected what days we wanted our room cleaned and on one of these days the cleaning staff took our toilet role and we had to ask reception for some to be put back. It took 3 requests for us to actually get toilet paper in our room. The kettle provided in our room had a dry mouldy old tea bag in the bottom of the kettle. The room doors work with RFID chips in a key card (standard for most hotels nowadays) however the extra lock on the inside of the door didn't work, in speaking to other guests this seemed to be a running issue. Food was basic and didn’t change much between day and by the end of the week found it had become boring and repetitive. Some of the foods were not labelled properly (concerning if you have allergies) Guest were lovely and we had an enjoyable time speaking with people and enjoying the pool facilities which featured a pool that was safe for our 6 year old however the pool was not regularly cleaned and by the end of the week could clearly see old tissue and rubbish floating in the pool. Value wise we paid cheap so wasn’t overly shocked when facilities weren’t perfect but it’s advertised as a 3/5 stars and to be honest i think most of this is due to the massive golf course located onsite. I spoke with someone at the hotel who said if you wanted to play gold you had to pay upwards if £300 for this. We would not stay here again.

Disappointing stay – serious security concerns Unfortunately, my stay at this hotel was very disappointing, mainly because of the way a serious security issue was handled. The hotel is located in a valley, so the surroundings are quite quiet, but the location itself is not particularly convenient. During my stay, I was robbed in my room. For three days I asked the reception staff to check the access/logging system for my room door, but I was repeatedly dismissed and nothing was properly investigated. After the hotel checked who had entered the room, I was told that it was a “trusted person”. No real explanation or solution was offered, and the hotel essentially just washed its hands of the matter. This was extremely frustrating and made me feel unsafe. In my opinion, this is a very serious issue that the hotel management should have handled much more professionally. Other aspects of the stay were average. The food was nothing special, although there was enough choice. The hotel was reasonably clean. The swimming pool was disappointing because the water was very cold. On the positive side, there are two transfers to the seaside, at 10:00 and 11:00, with return at 17:00. The transfer needs to be booked one day in advance. There is also parking available for rental cars. The staff at the bar and restaurant were very friendly and helpful, which was definitely one of the better parts of the stay. Overall, however, the security incident and the poor response from reception completely overshadowed the positive aspects. I would not recommend this hotel, especially given how my complaint about the room access and theft was handled.

We’ve just come back from 7 nights at LIVVO Golf Jandía and wanted to share our honest experience because, like a lot of people, we read the bad reviews before we went and wondered if we’d made the right choice… Well… we absolutely loved it! ❤️ We went as a family of 4 adults, a 4-year-old and a 2-year-old, and honestly, we had such a lovely holiday. 🏨 The hotel Our room was lovely and BIG, which was great with two little ones and all the stuff that comes with them 😂. The air con worked well, there was a free safe and WiFi, and we found the hotel really easy to get around. 🏊‍♀️ The pools There are 3 pools and we enjoyed them all. The smaller children's pool was a massive hit with our two little ones, and the bigger pools with the slides were great fun too. When they brought out the big blue mat, the kids absolutely loved it! 😂 We spent loads of time around the pools and had no complaints at all. And something we’d seen mentioned quite a lot in reviews was the dreaded “sunbed wars” 😂… honestly, we didn’t experience this at all! We always managed to get sunbeds throughout the day without any problems. ☀️ 👨‍👩‍👧‍👦 The staff The staff were all so welcoming, friendly and helpful during our stay. But a HUGE shout-out has to go to Antonio from the entertainment team! ❤️ Our two boys absolutely adored him. He was amazing with all the children and you could tell he genuinely loved what he did. He made such a fuss of the boys and they absolutely loved seeing him every day. Thank you, Antonio! You really did make their holiday. 🥰👏 🍽️ The food The food was probably the one thing we’d say was just okay. It wasn’t anything spectacular, but it was perfectly edible and we always found something to eat. Nobody went hungry! Drinks is a token system and we never went thirsty so this system worked for us. We also recommend taking you're own drinks bottles we found this really handy. 🚗 Hire a car – definitely if you can/want! We hired a car and honestly, we’d recommend it. It gave us the freedom to get out and about and see more of the island rather than just staying around the hotel. We visited different beaches, went to the market, walked along the strip and went out for food a couple of times. It was lovely being able to explore at our own pace. 🦒 Oasis Wildlife Park If you’re going with children, definitely try and get to Oasis Wildlife Park. We had a brilliant day there and would highly recommend it! ❤️ Overall… We honestly had a fantastic holiday. Beautiful weather ☀️ Happy kids 👦🏼👦🏼 Lots of swimming 🏊‍♀️ Plenty of exploring 🚗 Good vibes all round 🌴❤️ We know everyone’s experience can be different, but we wanted to give an honest review because we'd seen some of the negative comments before going and, for us, they really didn't reflect the holiday we had. Would we go back? Absolutely! ❤️ Thank you LIVVO Golf Jandía for a brilliant family holiday. We made some lovely memories and the boys definitely weren't ready to come home! ❤️☀️🌴