Bull Escorial & Spa

Exceptional customer service

Wow what a place. !! Room was Spot on facilities fantastic food was great. Staff were great stayed in the area before but this will definitely be our place to stay when we next come over Special mention to the staff especially the bar staff and Olga and the animation team Got us involved when normally we wouldn't. Bother get involved in stuff

Here now for 11 nights. Solo holiday. Feel comfortable and safe. My 4th visit to this hotel and it does not disappoint. Room is spacious and clean, free air con. You have to pay for the safe. I couldn't open the safe, went to reception to report. Made my way back to the room and the maintenance man was there waiting for me. Now that's what I call good service. Food is lovely, well presented and good variety. Drinks are good too and I good prices. Large Tia Maria and coke 4 euros...end my evening with a delicious hot chocolate topped with cream 1.5 euro.....and delicious. Entertainment good so far. Good surroundings, plenty of sunbeds. Has a laundry room on floor 2. Total of 7 euros to wash and dry a large load, including detergent..takes about 1 hour. If, like me you like to have a coffee in your room then bring a kettle as not supplied. Large fridge in room though. Great place and worth a visit

Brilliant bar staff and cleaning staff … this was our fourth year at this hotel and I was so disappointed …. I had holes in my sheets dirty laundry left on our floor Edwin at front desk was so rude ….. I got food poisoning as did many other people to which there was no feedback on …… so disappointed as we kept going back as it was so good but, will deffo not be returning.

This was the 3rd Bull hotel that we have stayed in. Lovely quiet room looking over the grass area of the hotel which also overlooks the duel motorway. At night we never heard any noise. Great staff that keep the hotel spotless. Meals have a great selection to choose from. One thing that is needed at breakfast is for tea pots which would save the hassle of trying to make up two cups of tea. Evening entertainment was ok, some good acts and some not so good. Bar service was very good but you had to pick your moments to avoid the queue. Serving premier drinks on A/I is a big bonus and the staff are very generous with the measures. Hotel is close to most amenities including a nice walk along the Promenade Bus stop outside the hotel and the main bus station is only 100 mtr from the hotel. Summing up this is a very good hotel and great value for money and would return for another holiday.