TUI BLUE Orquidea

Just returned from a 10 night stay at the hotel, the room was lovely loads of room, cleaners went in every day. No issues with the food plenty of choice. Lots of sun beds available never had an issue, It was busy around the pool as you would expect but always able to get a sun bed. If you wanted to be away from the pool area you could go in the grassed area near the sea. All the staff I came across were helpful, friendly and polite. There are plenty of activities going on throughout the day if you want to get involved and the evening entertainment was really good, the Tui reps were outstanding

Excellent hotel , friendly staff Wonderful quality food and drinks on the all inclusive package ( well worth the upgrade ) the ice cream machine was a favourite , great for children and adults Just returned from our second visit The hotel and rooms are exceptionally clean , no major complaints , we were very happy Good musical acts and good sport for the men on the large tv provided in the bar/ lounge area

If you been to Butlins in the UK then this is similar vibe but slighlty better. Ideal if you have kids as there's a lot of entertainment and things to do. The food was OK, clearly catered for the Brits which was fine. The actual spanish food were not good but rest was fine. A lot of options for kids though which was great. The staffs at the reception were not friendly or much helpful at all. I don't think i saw them smile once. That needs a bit improvement. The chefs and waiters were actually really nice. Smiled and greeted us every time. The location is nearer the airport but a bit far away from main attaractions like Maspalomas Beach, the aqaurium, Palmito park and Playa de Mogan. So the taxi rides will be expensive but there's a bus stop about 5 minute walk. The bus can be confusing and the drivers don't speak too much English so make sure you have everything ready beforehand. All in all it was ok.

Firstly the hotel was excellent. The cleaning staff were fantastic never failed to clean the rooms everyday. The Bar Staff along with the restaurant staff worked non stop. Tables were cleaned food was fresh with a great choice. Front of house always helpful. The bad section was that the life guards constantly blow their whistles some time for good reasons but most of all just because they could. There are three swimming pools, one for little children, one for the middle aged group and then the main pool. The complaint should be that everyone from the sister hotel Hotel Playa Feliz moves to the main hotel, the reason being was that Feliz is a (2 Star) ⭐️ hotel and that is being really kind. The main hotel is a (4 Star) ⭐️ so the main hotel was overcrowded. The cost of Hotel Feliz was quite a lot cheaper than the main hotel so did I feel cheated? Yes. The food at Feliz was cheap and awful to be honest burgers cold and under cooked, fries cold and tasteless, cold pizza undercooked bases, infact everything was horrible when we had to use their pool. If the British health and safety staff went in there they would have closed the kitchen down. Staff there didn’t give a damb about the food quality. There can be no excuse for TUI to allow for that poor behaviour or standard of quality. Would I have gone to to main hotel if I stayed in hotel, hell yes. But should we have had to deal with the overwhelming numbers from the Feliz, no we paid the higher price for peace and tranquility but the added noise and constant overcrowding ruined it to a degree.

We have been coming to this resort for 10 years now, but this was our first time staying back in the original Orquidea hotel since 2018, and we had another wonderful holiday. We stayed from 10th–24th August in a two-bedroom suite on the 3rd floor, which was perfect for our family. The views were absolutely beautiful 👌 and we were really happy with the room and location. We were also there celebrating my husband’s birthday, and the room had been decorated for him, which was such a lovely touch and really appreciated. Over the last 10 years we have built many friendships across the resort, both at Orquidea and Playa Feliz, so it was really lovely to come back and see everyone again. The food, as always, was great with plenty of choice, and the staff throughout the hotel work incredibly hard and are always friendly and welcoming. We don’t tend to go off site anymore as we have done all of that on previous holidays, so for us it is really important that the hotel and resort have plenty to offer throughout the day and evening. The evening entertainment was great and the entertainment team work extremely hard. It was also lovely to see Joaquin back again! A very special mention has to go to Ulrica and Rahul, who over the years have become wonderful friends to us. Their kindness, help and support always mean so much and are a huge part of why we continue to return year after year. I would also like to give a special mention to Toni from the pool maintenance team, who was always helpful and kind. Aaron the lifeguard also deserves a special mention. He works incredibly hard, is always friendly and was particularly kind and understanding with my son, who has additional needs. Little things like this make such a difference to families like ours and are really appreciated. The main area that could be improved is around the sunbeds. There are simply not enough parasols for the number of sunbeds, which can make finding adequate shade difficult, particularly for families who need it for medical or additional needs reasons. I really hope this is something the hotel looks at, as more parasols would make a big difference. After 10 years of visiting, this resort holds lots of special memories for our family, and it was lovely to be back staying in the Orquidea again. We had another fantastic holiday and, as always, there are some amazing members of staff who really make the place special. We look forward to coming back again! ❤️