- Calitatea cazării
- Locație
- Camere, Servicii
- Servicii
- Valoare
- Curățenie
- Jade S2026-09-25
This resort is not a place if you want personal safety. My phone was stolen within 5 minutes hidden under a towel by the pool, and someone thought it was their right to take the phone as their own. Tui reps and reception staff weren’t interested, and shrugged their shoulders and said maybe call the police, even after I explained we couldn’t ring as they stole my phone and my sister had recently returned from Australia with no working phone. My driving license and bank card had been taken too. We had the location which was only 4 miles away but didn’t feel safe confronting them to retrieve the phone. We felt unsafe to return to the pool for our last 2 days after this with the feeling of being watched by staff and not feeling safe being there. Restaurant and bar staff were amazing, very friendly, helpful and nothing was too much for them. As a tui resort, we expected more support staff after this incident.
- Safari443324077762026-09-23Foarte bun
Great, clean, friendly hotel. Food fantastic. We had a short break and couldn't believe the standard of food and drinks..the staff friendly. Clean and tidy. Could do with a few weeks here and there to make this hotel a gem but honestly great value.
- johnojohnson2026-09-23Excepțional
We arrived late due to flight delay and was welcomed by friendly and helpful reception staff who booked us in and offered evening meal for late arrivals (Nice touch). The food throughout our stay was well cooked and well presented, there was always multiple choices daily and the sweets and ice cream were amazing. The staff here are always very friendly, helpful, polite and cant do enough to make your stay a pleasure; I don't know how they do it to be honest as they are constantly on the go and always seem to go the extra mile, Housekeeping staff were great and again if I'm honest sometimes there does not seem to be enough staff during high turnaround days and on these days room cleaning is delayed and late. The room we had was lovely, clean and had a beautiful view of the sea and hotel grounds. The shopping plaza across the road has everything you need Restaurants, supermarkets, gift shops and a lovely chinese restaurant/takeaway. What I will say is the supermarkets are quite expensive for certain items like chocolate, coffee etc. The atmosphere was relaxed and reasonably quiet for most of the time, the entertainment was good and the TUI Blue reps were amazing. We will definitely be coming back to the Orquidea hotel really ticked all the boxes for us.


