Apartamentos LIVVO Las Gaviotas

125€ per night for a superior room? I have been in better 1* accommodation. The picture I saw and booked for was a new beach front still a superior but fuller refurbished. This is a room only and have paid for a dated old non refurbished room ashtray inside yellow appliances!!! Go elsewhere.

Really good situation next to beach. Staff friendly and very clean

Unfortunately our stay did not get off to a great start when we arrived. We were driven to our room by staff and shown to our apartment entrance which is accessed via 16 steep narrow steps which with a 3 year old with a pushchair was problematic for every time we entered and left the apartment. As they knew we had small child, you would think common sense would mean they would try and accommodate us in one of the hundreds of rooms they have with easy access. When we got into the room, we noticed the fridge was not working and was warm which was annoying as already bought food for room, we rung through to reception and they said it cannot be fixed until the following day. The microwave and electric hob were also not working at all. Upon having a shower, the drainage was blocked which flooded the entire apartment and our suitcases with clothes before we noticed, again reception notified but could not be fixed until the following day. We had a family room, however the aircon is only in the bedroom and 2 children beds out in living area which was too hot for them to sleep, so we all had to sleep in bedroom for entire week. In regards to aircon, the unit is controlled by the hotel no matter what timer you put on remote, meaning the aircon turns off every couple of hours during the night also making loud beeping noise waking everyone up every time. You cannot simply turn back on with remote either, you have to turn back on at wall to start aircon back up again. The hotel say this is for environmental reasons but for comfort reasons this breaks up your sleep every couple of hours for every night of your stay. The next morning, a staff member did come and was able to get the hob and microwave working however he said the fridge was completely broken and would need to bring in a new fridge which he came back with a couple of hours later. He also had to come back twice to sort the shower issue. Outside of the apartment comes with patio area and gravel garden which can only be described as a huge cat litter, with cat waste all over it and not cleaned up by staff and the smell of cat wee was all you can smell when outside unfortunately. The documents reception give out, says no feeding cats, so they are aware they have issues but making sure to look for no cat waste all over the small garden would make a big difference for guests arriving. The hotel offers access to several pools, however realistically if you are in block 8, you are much too far away to use any other pools. The pool in block 8 was fine however the pool bar with it was not open once for the whole week we were here. 4 days into our stay the toilet was now leaking and flooding the bathroom. I immediately contacted reception who sent 2 staff out. They came and said the toilet would need more new parts as broken and came back an hour later with new parts to fix the issue. After so many issues I walked to reception to speak to a manager, however none was available. I said there is just too many issues that have happened within a few days to which the woman on reception agreed and apologised and told me that a manager will get in touch with me. The same girl at reception rang back an hour later to say that no compensation is being offered by management however will let us stay within room until 1pm on final day. Considering our flight was not until late evening, we did not feel this was sufficient for the amount of issues with accommodation, however she said nothing else can be done. Overall the location to the beach is good, the local area is nice. The room could be good value for money but they are letting rooms get too dated with facilities breaking and they need to stop the aircon being turned off every couple of hours. I hope they take these comments on board as we never complain usually but we don’t believe the management cared about our issues when brought to their attention to do anything about it while we were there.

I am staying here now and am really annoyed that there is no toaster in self catering accommodation there is a toastie maker which does not make toast and not non stick. The utensils are very sparse. The staff are absolutely brilliant and very friendly

Just back from 2 lovely relaxing weeks at the LIVVO Las gaviotas. Our first time staying here and we weren't disappointed Nice big clean apartment. Towels changed every 2 days.everything you need for self catering. 9 sockets.Our own sunbeds on our patio.we could see the sea from our apartment, only a 3 to 4 minute walk to restaurants shops and beach.we were in block 8.suited us ,ovely and quiet.Pool looked lovely always plenty of sunbeds .we tend to do the beach instead of pool..nothing nicer than a swim in the sea after a day relaxing day on your own sunbed on your patio..4 English channels on tv ,so you won't miss eastenders 😀 we found a great radio channel on tv ,classic music all day..its no 849 on tv.i have to mention our lovely cleaner stephania, A great worker who always had a smile on her face and alwsys left our apartment so clean.id highly recommend these apartments, hopefully we'll be back.