Hotel LIVVO Volcan Lanzarote

It is a quiet hotel, which is good for relaxing. Room is big and presented to a very high standard. The large pool surrounding the restaurant (not heated) is an amazing feature. But the whole communal area is concrete, very little garden, very few trees, barely any shade, and completely inadequate umbrellas screwed to the concrete. Breakfast is adequate but dinner buffet is really poor in terms of what they offer (probably a budget thing), although well presented. Most people seem to just go out to dinner at the Marina nextdoor. Waiters at the buffet vary. Abraham was really good. The rest seemed to just chat amongst themselves instead of doing any work (I had to remove dirty plates myself in two occasions). Reception experience was correct but not particularly accommodating, in comparison to other similar establishments in the area.

My husband and I just returned yesterday from a four night stay here and I had to write a review to say how amazing it was. Initially we did experience a small issue but Gaby absolutely went above and beyond to make up for it! She really was amazing! We were on a bed and breakfast arrangement & the breakfasts were excellent. I am a coeliac so am definitely harder to please than most as I find as a coeliac it can be very difficult to get good options but they looked after me so well that we decided to eat in the buffet restaurant on our last night; Sunday which was an ‘Italian themed night ‘ and they made me a gluten free pasta dish, gf pizza & desert & all of them were really gorgeous and my husband as a non -coeliac also loved his meal. Marie one of the managers was so helpful and I have to mention the restaurant manager on the night (sincere apologies I did not get his name !) but he was really amazing how he looked after my husband and I so thank you! Also thank you to the lovely head receptionist who helped us check out extra quickly as we were a little late for our flight. I would have no hesitation giving this hotel 5 stars & recommending this beautiful hotel to other people !

Excellent stay at this hotel. Staff are happy, cheery and extremely helpful nothing is a problem. Natalie,Raquel, Anjy and Nive thankyou for your service.

This was our 2nd stay and we were very happy .I emailed the hotel and asked if it was possible to checkin earlier as we had an early flight.Gaby was very helpful and fortunately we were able to. The rooms are a lovely size and the breakfast was very good .We had lunch at Yaiza and my salad was delicious.I think Patricia served us and she made a few tweeks to my salad as I am vegetaian.She was very friendly.We had an early start the day we were flying home and we were given a breakfast box which was lovely.We had another fantastic stay and will return again.I also like the refillable water and ice machines

4th time booking this hotel & it is just wonderful. The unique hotel layout really adds to the experience. The staff are friendly and welcoming, from the reception staff to the Yaiza staff & the staff of the main dining area. The support & household staff deserve recognition also. The water & ice dispensers located throughout the hotel are particularly welcome. The new sun loungers are a great improvement and pool areas are pristine. As for the rooms, they’re everything you’d want, spacious & comfortable with a high level of cleanliness. We are already looking forward to our 5th visit in 2027.