Mirador Papagayo by LIVVO

3.5/5 – Great sea views, elusive teaspoons and more on show than expected Overall, we enjoyed our stay at the hotel in Playa Blanca, Lanzarote. The hotel is very clean and well looked after, with traditional Spanish-style rooms, very good showers and lovely views from its position right on the water’s edge. The staff were pleasant and helpful, speaking both Spanish and English. There’s also a very well-stocked HiperDino supermarket just a couple of minutes’ walk away, which is handy when travelling with children. The entertainment was a positive. Every evening during our stay, there was a children’s mini disco from 8:30pm until 9:30pm, followed by entertainment for the adults, including a magician and a couple of singers. There was also a kids’ club from 10:30am until 12:30pm, with very good supervision. It was understandably busy during half-term but became quieter afterwards. A worthwhile addition for families. The buffet was probably the main disappointment. Although the evening menu changes daily, we found the food a little bland and the choice more limited than we would expect from a four-star hotel. There also appears to be a mysterious teaspoon shortage. Coffee cups are laid out with all the other cutlery, but finding a teaspoon becomes a small holiday excursion of its own. One thing worth flagging is the sixth-floor nudist sun deck, which also has a hot tub. We hadn’t seen this clearly mentioned in the hotel information before our visit, so discovering it unexpectedly was quite a surprise. Lovely sea views, admittedly, but rather more on display than we’d planned for. Clearer information beforehand would have been appreciated, particularly for families. The pools felt warm, but less heated than we had expected. Our daughters did get chilly getting out when the wind picked up. Despite those points, it’s a good option for a winter sunshine break. The cleanliness, upkeep, location, entertainment and helpful staff are real positives. Better evening food choices and clearer information about the rooftop sun deck would improve the experience.

Just returned this weekend from a week at this hotel. I want to start with the positives first. The hotel is situated in a fabulous location with amazing views about 15/20 mins walk from the Rubicon Marina which is so lovely with lots of bars/restaurants and is so pretty. The hotel has a large pool ( I don't think it was heated when we were there) with lots of sunbeds around it. There is also a kids area with a splash area which seemed to be used a lot by families. There is also a really nice bar area upstairs which has great views over the pool and sea. We had a sea view suite which was really nice and was kept spotless the whole week that we were there, in fact the whole of the hotel is really kept to a high standard. Breakfast was really good, there was something for everyone and lots to choose from. We were all inclusive and breakfast was probably the best meal of the day. The staff work really hard and do their best to please everyone. We went with our 2 grandchildren aged 3 and 6 and they loved the mini disco at night time and the animation team are brilliant- thank you. So now the negatives.- these are for the hotel management and in no way any blame on the staff that work at the hotel. This year the hotel has now decided to serve lunch at the pool bar - not what you expect from a 4 star hotel. There are obviously not enough tables and the food is quite limited due to the small area, ranging from salads, some meats that the chef was cooking - and then pasta, chips, burgers and pizza and one other dish which seemed to be paella or bolognese. There is a daily soup as well. Very quickly the tables were taken, there was no cutlery out- we kept having to ask and the staff could not keep up with clearing/cleaning and trying to relay the tables. Some days we had to stand and wait with our food before we could sit down. Basically it was like having your lunch in a school canteen/cafe. No wine or drinks, you had to queue at the bar ( only one member of staff serving) and then given a drink in a paper cup. One day out of the week the restaurant was open for lunch and what a difference, so much to choose from, tables laid, and lots of different foods to eat. It was so nice and it was no much nicer. I can only think that the hotel management are trying to cut costs, but I really do hope that they realise that lunch in the pool bar is not adequate and talking to other returning guests they too were not happy with this and said that standards had dropped quite a lot. I think there must have been some complaints as half way through the week the tables were starting to be laid with cutlery etc, but still there is not enough room for everyone and it was not a relaxing pleasant experience. Lots of people have commented about the air con at this hotel. It was about 26/27 degrees when we stayed and the room was just about cool enough so I expect it was the height of the summer when the air con probably struggled. Dinner at night- it is ok, I am not a meat eater so really did struggle a bit and we ended up eating out quite a lot. It was quite repetitive, but maybe that is just me. The wine............... not nice at all. I am not a wine snob but could not drink the white wine- too much like vinegar, the red was ok. I didn't try the rose. Most of the cocktails were pre mixed at the pool bar and ice added, but at the upstairs bar you could have one made - but I had to pay extra for a cosmopolitan, not really a lot to chose from if you are all inclusive compared to other 4 star hotels I have stayed in. Would I return here again, probably not. If you are going to go maybe just go half board as the lunch and all inclusive drinks are not really worth the extra cost. All in all we had a nice holiday, but the finishing touches were not really there to make it special. It was probably more like a 3 star hotel.

Lovely half term stay with my 11 year old daughter! Hotel spotless, room was fine with one of the best sea views, loved it! Food, breakfast fab, lunch really good in the pool bar. Evening dinner although individual food items were cooked well it was a bit of a struggle to have a proper meal on my plate and I ended up with a bit of a mish mash of things, however this is minor and didn’t spoil our stay at all. We ate out twice in the evenings in two tavernas at the marina which is a lovely 10-15 minute walk away along a nice promenade! Pool area was great and not once did we struggle to get a sunbed! All staff we encountered were helpful and I wouldn’t hesitate to return again, thanks for a great weeks stay!

Good parts - Family annexe on the ground floor was the best for accessing the pool and having children. Pool was literally on the door step - staff work hard. Staff constantly cleaning the pool and work hard in the restaurant - weather was good -shuttle to the beach was great (free) - nice walks to the shops - quiet and family friendly -food choice was second to none Cons -ice cream not included in all inclusive?! 🤯Not great when you’ve got children - the children slept on the sofa beds in the lounge which were 1 metre away from The front door (easy to open/unlock) so my husband ended up sleeping in the lounge and not the bedroom :( - air con was not the best. It was on but not very cold. -the bathroom could do with rerouting, it was a bit tired and run down.

We have just returned from our stay at the Mirador. Overall we had a fantastic stay, we were in one of the family rooms in the annexe across the road which was incredibly spacious for us as a family of 4. It was also brilliant that the annexe area had its own pool or a quick walk under the tunnel and you were at the main pool. A massive plus for us was that there wasnt any sunbed wars and there were always ample available. The hotel was kept clean and tidy and the room was well presented. There were activities available during the day to partake in if you wish as well as a kids club / soft play area. The food overall was good, what you can typically expect from an all inclusive resort. The only slight downside for us with a young family was that evening service didnt start until 7pm and there was often a queue to get in at this time. All of the staff were incredibly friendly and made us feel welcome. In terms of location, there is a small shopping centre less that 10 minute walk away which had bars, shops, bike hire etc. There is also a marina approximately 15 minutes away, which had a large market on Wednesdays. Play Blanca is also within walking distance, which we did on more than one occasion. Overall a great hotel and one that we would recommend and likely stay at again.