Gran Hotel Taoro

Superb, Food, Service and hospitality amazing

Nice hotel, quiet location above Puerto de la Cruz. Friendly staff throughout, lovely pool area and no problems finding a sunbed. The hotel can provide pool towels should you need them. Food overall was good, though they had issues in the restaurant at breakfast with only one of the two coffee machines working several mornings causing queues and at dinner they were very slow to replenish the food choices on the buffet on a few nights. I had a mountain view room overlooking the pool and it was nice and peaceful, the bathroom though was dated but it was kept spotlessly clean and fresh towels provided whenever you needed them. I enjoyed the lowkey entertainment offered in the bar and the prices of drinks was very reasonable. The hotel offers a free minbus most days at set times to and from the town . I caught a taxi back to the hotel after an evening out and that only cost me 5 Euro. The walk down to the town took about 10 minutes through the park and using the steps but be aware there are lots of flights of steps coming back so the location of the hotel would not suit everyone. There is a restaurant in the Taoro Park but that is all, there are no cafes or bars within easy walking distance of the hotel which is a great pity, the hotel being in a residential and hilly area. I did enjoy my stay at the TRH Taoro Garden hotel but I probably would not return due to the location.

My wife and I had an amazing experience there. The food was amazing the pool was never too crowded and because it is an adult only resort it was extremely quiet. All of the staff without exception went the extra mile, but there was a particular guy called Christian who was phenomenal. He seems to remember all the guests names and their favourite cocktails. The room has just what you needed including a mini fridge. There was an amazing menu of cocktails and they used all the top spirit brands to make them. We went for the all inclusive package which included snacks and Ice Cream by the pool. Thank you for an amazing six days.

This was an excellent hotel in every way, rooms were lovely, staff excellent, and food was great. The rooms were really comfy, and spacious. The staff were all lovely , with a welcoming smile at all times, the variety of food on offer was also very good. The bus into town was very efficient. The staff members who came to my husband when he fell on leaving at the end of our holiday, were outstanding. The only niggle was the inconsistency of the Internet, and the air conditioning in the lounge bar. But that did not detract from the service supplied

The staff were very polite and helpful. Those that served at dinner and the bar were also very attentive and friendly. We went all inclusive and although the drinks at the bar were not premium they were very good, we've never had so many cocktails that were so very high in alcohol content!! The food was excellent, we didn't expect 5 star gourmet food but were pleasantly surprised at the wide variation. Perhaps the only criticism of the food service, would be they were sometimes slow to refill the hotplate. The only other downside was the entertainment with 2 out if the three acts dreadful. The room although perhaps a little dated was clean and very roomy with a great view of Teide.