Bahia Principe Explore San Felipe

The staff were friendly and helpful. The food was great. The entertainment was good. The hotel was lovely . My room had everything I needed. Had an enjoyable holiday

The reception staff are very helpful. Eri runs the entertainment and she is excellent. A real credit to the hotel. The rooms are clean and spacious. The a la cart restaurant is very good with very friendly staff.

We have been here twice in 2026 June and Sept. Our room was lovely, the hotel is very clean. The pool area is large plenty of sunbeds and hosed down every night. Some sunbeds are brand new.. A bar and snack bar are adjacent to the pool area. All staff were extremely pleasant and always helpful. We had a problem with the room safe and the response was immediate they managed to fix it. The restaurant is well managed and waiters clear your table regularly,food is what you would expect from a buffet. The white wine and rose from taps are poor. Help yourself to soft drinks water and beer. Caberet in the lounge happens most nights, seats are plentiful and comfortable. No need to queue at the bar waiters will serve you throught the night. Drinks are standard local. There is also an outside seating area. The bedroom was lovely,well looked after by the maids,English tv as well,cold water dispensers on all floors, a library on floor P. All inc guests get two visits per week to the Al A Carte book via reception. For what you pay this hotel is good value for money,with exceptional staff and a high level of cleanliness,special thanks to Jordan and Anna on reception and Leonardo who fetches your drinks at night.

I’m currently waiting desperately for jet 2 to help me get to another hotel . I’m actually baffled as to why there are any good reviews for this place ? I arrived at midnight on Saturday . At 2am I asked to move to a different room as 1502 is just a disgrace . It stink of drainage and was depressing / dingy .. like an old people’s bad home . The room I have been moved to is a little better in that it’s not so dingy but it still stank of drains so maintanence man came today to sort that out . The food is awful . The pool area disgusting . If I can not get changed to a different place I’m going home . Yes , the staff are nice but sorry .. this place is depressing and awful .

Just got home after spending the week at the Bahia Principe. Had an amazing time. The staff are lovely and very friendly. Our rooms were cleaned everyday. The cleaners are the unsung heroes. Hotel is immaculate, food was good which reminds me, you get 2 al a carte bookings for stays at least 7 days. One night it’s Mediterranean and the other is Italian. Defo recommend it. The views of the sea are spectacular and you can hear the waves with the balcony door open it’s very relaxing. Will definitely come back here one day. Particularly enjoyed the amaretto, mojitos and blood Mary’s. Location is also excellent with the mall next door!