Riu Arecas

2nd time here & wont be the last, the staff are outstanding! They all work so hard and so friendly. The four stars don’t do it justice, it 5star minimum!

Pros .Good Hotel with a few niggles ,very good location nice room pleasant staff,good food choices. Cons 8.00 am stampede by towel layers should be stopped by management.Some ignorant guests smoking on balconies which is not allowed also the vaping people constantly puffing around pool area.

A very warm welcome and all the staff were friendly and helpful throughout our stay. Our room and the hotel, in general, were spotless with well kept gardens. Food was exceptionally good, with excellent choices every day. Evening entertainment did not disappoint. Overall a peaceful and enjoyable experience and would thoroughly recommend.

We came back this year as so impressed last year !!!! Whats Happening Rui ??? Some of your staff are extremely rude to the point of almost aggression. you wait ages for a drink in the main bar in the evening a lot of staff just ignore you and walk around pretending to look busy. One girl in particular I think her name was mila long brown curly hair , she was vile to us . She was an arms length away we called her 4 or 5 times she glared at us then kicked the chair and walked away . We immediately complained to her manager but was obviously not taken seriously as she carried on with the dirty looks all night. We felt very intimidated . I was also shouted at by the pool man for trying to have an early swim it was my first day and I didn't realise the pool opened at 8am, fair enough to point that out to me but not in the manner he did i felt like crying afterwards. Some positives though.. Food had plenty of choice and nice. Pool bar much better service especially Raul he was always happy to serv us. Beds are comfy Rooms kept very clean the house keeping staff go above and beyond.. Rui you need to address the situation as you are putting people off coming back again and you are taking less money in the bar by not serving paying guests !!!

Really great hotel with good food a fabulous beach club with pool and bar. Entertainment every night and adults only what more could you ask for!!! Enjoyed it that much that we are returning at the end of July