Hotel La Rotonda

We simply won't be returning. Having stayed in room 39 from 27th May 2023 as a family of 5. On our check out, we received a bill for breakfast and encountered rude and aggressive staff. Our final bill came to 361,82 Euros and I have no problem paying for services we’ve agreed to, however we were unfairly charged for breakfast. No mention of a charge for breakfast was mentioned verbally at check-in. Infact I enquired with a waiter how much breakfast cost and he replied that it was nothing – breakfast is free for guests. The welcome pack (only available in German) did not state any charges apply for breakfast, irrelevant of whether you are a hotel or apartment guest. The state of the room was filthy. From skirting boards, shower heads and many many ants! We could handle this to a degree and were told by a cleaner to buy ant traps, especially if breakfast was included but when we have then been unfairly charged and had to endure this, it’s not right at all. I would hope that the staff response was just a language barrier but staff did not help, only demanding payment in an aggressive and confrontational nature and calling more staff to assist with this, forcing me to make a payment. To clarify I would not have agreed to pay 10 Euros per person for breakfast, if this was explained or documented to us on check-in and Marzadri hotels are exploiting us as customers. Beware!

We loved our stay here! Great staff, amazing view and very welcoming! Super friendly receptionists, very clean room (bit dated decor but it’s more than barable!). Room had a fridge and mini hob - very handy! Hair dryer in the bathroom too. Breakfast was fruitful but needs a few more options. Some more gluten free would be amazing! You definitely need a car to be staying here though. We didn’t use any pool facilities but they always looked clean and well kept when we walked past. Beautiful place. Will be back soon!

I really enjoyed my stay at La Rotonda Hotel in Tignale. I booked via Love Holidays and I was very impressed by the ambience and friendly staff. Big thankyou to Giuseppe who wad extremely kind and made my 50th birthday special for me. He ordered us pizza from the pizzeria at the hotel and bought me a bottle of chocolate liqueur. Beautiful views of Lake Garda and surrounding area. A lovely hotel to stay at and refreshing fresh-water swimming pool. The only down side was that Easyjet cancelled My flights just as I arrived at Gatwick Airport . My return flights were cancelled too. Lots of .operational issues with Easyjet and BA atm which delayed my holiday by 2 days unfortunately.. There are not many buses that run to the hotel and taxis are very expensive in this region. I have ptsd from when my ex husband crashed a hire car in Crete so I didn't want to hire a car unfortunately.

tucked away up in the hills. lovely place, we had an appartment which was spacious with great lake views. you need a car to make the most of the mountian roads. a lovely resturant attached and 3 pools!

I have made a list below to describe best our experience at this place: - We arrived at midnight on a Saturday night to the disappointment of a small boxy room at the rear of the hotel with no view when I had requested a lake view. The room had one wardrobe so this was not big enough to unpack a weeks worth of clothes for two people. We had to leave our suitcases packed on the floor and spent the week tripping up over them. - I spent that night freezing on the hardest lowest bed I have ever experienced with a wafer thin pillow. My partner spent the first night down the gap between the two single beds. Everytime you move on the beds the bed moves with you!! -We also got woken up at 6am the following morning by children in the room next to us and cartoons playing which made us realise how THIN the walls really were and of what was yet to come. - Asked if a lake view and larger room was available or infact any quieter room with a double bed and got the simple response at reception of 'no' - asked the next day for extra blanket and pillows- this took 3 requests until we received some for our second evening - Breakfast was very basic, and much more catered for the european cuisine. They did boiled eggs but no toast so I was left with pastries for the week. - Every night we stayed there we experienced different wake up calls during the night which include ; loud snoring/ germans arguing/ people showering at 1am/ children screaming/ furniture being moved around at 3am!!! - Room and bathroom had radiators but heating was not on in the hotel so after a rainy day and showering with flannels there was no way of drying our clothes etc properly. - The blanket that was provided was a thin wool one and then just had summer sheets so I had to wear 2 items of normal clothing at night all week (it was around 12 degrees so should of had a thicker duvet in my opinion) - Before anyone says or thinks 'do your research' we booked this as an alternative 4 days prior due to the thomas cook saga (we were supposed to be going to Santorini). When I saw what I had paid on the break down from the package company when we were there I was really annoyed at what we had paid for the hotel for out of season rates at a very basic uncomfortable hostel style hotel. - WIFI didn't work in rooms or reception.. - This hotel ended up just being a base for us to travel around Lake Garda but we were hoping for a nicer room & balcony to spend a little time reading books, relax etc there but this was not the case, we left a night early and booked an air b and b for our last night so we could have some proper rest and comfort. We both came down with colds at this point and we believe it is from the cold, damp dark room we stayed in. WARNING TO OTHERS NOT TO BOOK, there must be better hotels for similar prices in Lake Garda as there is 100's around or pay a bit more for a 4/5 star with decent rooms! We have learnt our lesson. P.s we tried not to let this dampen our week and we still had a wonderful time exploring and appreciating the beauty Lake Garda had to offer.