San Luca Cortona Hotel

Although this hotel is nowhere near a 4* it does have amazing views. The deluxe room was very small and dark and the bathroom was disappointing with an extremely small shower. We were also below the breakfast room and were woken every morning by the scraping of chairs on the floor. Breakfast was adequate but no option for hot food. We booked this hotel based on the fact it had parking which is a plus point along with the views. Parking must be pre booked as they only have 4 spaces

The views from the hotel are unprecedented and the staff at the reception is very professional and helpful. However, the experience was ruined by the unbelievable rudeness of the breakfast service people. From the moment you enter the room, they make you feel unwelcome and, weirdly, are constantly watching how much food you’re taking. They also scolded us for taking a small yogurt to our room, but afterwards we accidentally saw the waitress packing croissants into her purse after the service - obviously to take home. Overall, it’s a shame that such a nice hotel has such unacceptable breakfast service. We were thinking of coming back , but after this experience San Luca is not on our list any longer. This is the worst service we have ever encountered with meals in a hotel.

This hotel can be forgiven much due to the spectacular views offered and its location in the beautiful hilltop town of Cortona. Staff were friendly and helpful explaining the air conditioning, negotiating local taxis and providing electrical plugs. Why this hotel does not have a bar is a mystery as it has a superb breakfast room and terrace with panoramic views. There is good restaurant next door (Il Tonino) but it is a separate business and concentrates on customers dining there.

Great views and close to small bus to take u to and from train for 1.80, don’t use a taxi/car for 20.00. Staff was below average at best and play dumb when asked questions and breakfast was poor, this hotel is no way rated as they state

Lovely hotel with stunning views. A little confusing because reception was on the top floor, and rooms were below - totally logical given the landscape. Restaurant was very good. Breakfast service staff were very accommodating. My delayed luggage was received by the hotel after my departure. They contacted our tour leader and hotel staff delivered my luggage to me in Florence the same day! That's customer service!