Hotel La Mirandola

Not a very good hotel. It's not really ski in ski out, as other reviews mention. They say there is a shuttle service, but this was much more limited than they advertised, and was in fact a car that you have to book (which no one told us at the hotel). The car was also very unreliable and would often not show up. This leaves you basically stranded if you need to get to the ski rental store, which is a 25 minute walk away down an icy road. Rooms would be OK, but we had a bad smell in the bathroom and the radiator didn't work. The worst part overall was the staff though, as they seemed uncaring and indifferent. If they had offered to help us with any of this it would have been fine, but instead it felt like we had to fight them for anything.

Came over with Crystal holidays, we loved the hotel, food very good, staff were incredible, very helpful. Rooms spacious, but as stated by others the showers are quite small. The slidind shutter on the window was brilliant, completely blocked oit the light. Beds comfortable. Ski in and out, as long as there is snow. Lighting in rooms could be better. Didnt use spa, as were told no one under 16, this rule was not implemented so wish we had taken swimming costumes. There was a happy hour 2 for 1 drinks at 4.30 to 5.30. All in all we would definately return if we ever go back toPasso Tonale.

So we booked this via Crystal Ski, the reviews aren’t totally honest. This isn’t technically a ski in ski out, you can get to the slope from the hotel, but it’s not piested at all. The room we had was very small and very basic, the bed was much akin to a prison cell bed. The view we had was pretty cool, but was less enjoyable because of the smell from the toilet, and the constant hearing of people going to the toilet above us and flushing. The social area and bar is not very inviting. There are no tea or coffee facilities in the rooms, but you do get coffee/tea with breakfast, all other drinks during the day or with meals (even water) you get charged, make sure you get an itemised bill, as we were charged for alcohol and we are tea total. The spa area is ok, and there is a booking system which keeps numbers to a minimum, but it does need some attention as the jacuzzi has a mind of its own, and some of the other features don’t work. The shuttle bus only operates 08:30-10:30 and then 15:30-17:30, so if your outside those hours you can asked to be picked up, but it’s an extra charge. One day there was no collection and we walked back. The driver is very good and polite and will help if asked. The road from the hotel is steep and windy and unlit, so walking back at night has its own issues. So technically if you haven’t got a vehicle you’re hostage to the hotel. The food isn’t the best, and as soon as you’ve finished one course, they’ve whipped your plate away and given you another, no rest between mouthfuls. If you have any dietary requirements they will do their best to assist, but crystal ski did not inform them. The staff are friendly and helpful, which made the stay somewhat better, and the slopes were awesome. The rep was none existent because we were away from the main run of hotels.

Clean - that is the highlights covered, now the realistic and honest review: the rooms were very basic, dated and in poor upkeep. Screws sticking out of the floor, in need of decoration, cramped but warm. The bathroom has the tiniest shower cubicle, although plenty of hot water albeit in varying flows. The bathroom was tatty, in need of revamp. The hotel was not ski in/ski out by any mean. The staff were friendly enough given the state of the hotel. Oh, no WiFi apart from communial areas. The food, oh my goodness, the food, it was dreadful, 4 courses, but apart from the self service starter, it was horrible. It was beyond me, how anyone could produce such rubbish consistently for 7 nights. We were with Cristal Ski and will be very careful with our next booking. This is not a pleasant place to stay, more a modest backpacking hostel than a hotel.

We booked this hotel through Crystal Ski on the basis of the write-up. However, the write-up is very misleading. We assumed that the monastery had been converted into a hotel, it hasn't. The rooms are like cell's, no carpets, shabby furniture, holes woodwork, shower that doesn't stay up, and so on. It isn't a short walk to anywhere. It is a long walk on an icey road. There aren't any lights at night. The hotel only has WiFi in public areas. It does not have a proper bar, just a huge room with a few tables and chairs, with a small bar in the corner. We have asked to be relocated, so far no one from the hotel management has even spoken to us. We have telephoned Crystal in the UK and met with the local rep, so far nothing has happened. Think seriously before booking this hotel.