Hotel Lamm – alpine lifestyle & spa

The location, food, staff, hospitality & quality of the hotel is without doubt really good, and the pool & wellness/relaxation areas are amazing, with wonderful views. It felt calm and was the perfect base for walking in the dolomites. The only thing that stopped this being a five-star review was our room. We had a mountain-view room with a balcony, but the layout itself felt rather awkward, with doors obstructing one another. There was also a separate WC but no basin, which meant that if the bathroom was in use, there was nowhere else to wash your hands. At over £300 a night, we were also a little surprised by some of the in-room provisions. There were no complimentary minibar items or even a bottle of water, and only four coffee pods were provided for a three-night stay. Having stayed in many comparable hotels across Europe, we would normally expect a little more to be included at this level. This stood out particularly because the hotel is otherwise exceptionally generous, from the wonderful breakfasts to complimentary yoga and other thoughtful touches. Against that background, being charged €4 for four additional coffee pods simply felt slightly out of keeping with the rest of the experience.

Nice location! Very clean hotel and very pleasant staff. Enjoyed dinner and breakfast and both were wonderful. Only got to stay 1 night but I definitely would want to come back!

We had an exceptional stay at Hotel Lamm. We stayed 6 days. Very well thought of, very well curated - for the whole family. Beautiful hotel with well designed areas. Wonderful spa, pool, gym, kids zone. Great dining. Helpful and pleasant staff. We cannot recommend enough. Thank you Hotel Lamm you made our stay in the Dolomites very special.

Be aware of the insolent, uncivil, obviously racist bartender with a funny hairdo. The first time we went there to have a coffee and asked for a cafe Americano, with a little coffee, he was literally in in my face and he brushed off what I said saying, he knows how to make an Americano! But when it was served, it was undrinkable.. And then when I went and asked for some hot water, he was peeved and said, "Oh you want water too"? I let it pass! The next day I went back for a beer! That was a huge mistake. I sat down at a dirty table full of scraps of food. De did not bother cared to clean it up. And I shrug it off until I saw how, when a white couple came in, he cleaned up their table nicely and was exceedingly polite. And then when I went inside to pay for the beer, it got worse. I stood behind the counter as he was preparing some others' drinks I said, "so you are working alone today?" And then he rudely blurted out, "I always work alone." And then, out of no where, without any provocation added, "you are always in a hurry right!" I was dismayed and asked what made him assume that and if he treats other customers so rudely. And without any expression, he said! "I do what I want!" I am shocked that someone who worked for a hotel like Lamm would have the gall to treat customer so badly. And then I asked if he owned the hotel and if that is why he thought he could just simply have the privilege to mystery customers. He said he just works there. I said then, obviously he's a vile racist because he seems to treat white people differently than he treats others. And then I went and complained to the guy at the hotel reception and he was much nicer and receptive to what I was saying and he said that he would talk to the management. My suggestion is do not spend your money here.. this guy gets a salary out of the money we spend. And he needs to be fired.. he reflects poorly on the hotel. Just be aware.

Beautiful hotel- spotless and attention to detail in the room planning, pool, wellness area and dining was next level. The meals at dinner(3 nights) were amazing. I am coeliac and there was no issue with gluten free or sub standard meals. Some of the courses were the best we’ve had. Gianluca was so hospitable and nothing was too much trouble at dinner sourcing delicious produce and meal courses for me. Breakfast was a huge delicious buffet. The hotel is well placed to organise trips to Seceda, Seisers Alm and many other activities. Highly recommend. Cute town