Couples Negril

Lovely place, great food, clean, comfortable rooms, nice people. Au naturel beach was very safe and friendly. My main problem is COMMUNICATION. It was hard to find all the activities as lists were scattered around apps, blackboards, etc. Also there seemed to be some "secrets" that you had to know - they didn't tell us until the end that reservations for the nicest restaurant opened at midnight 2 days before, instead of what they told us originally of 8:30 am when guest services opened. No wonder we had a hard time getting a table. No one explained the "funny money" you won with activities. Scuba was great if you are very experienced and fit. We had some concerns about safety issues, and there wasn't a lot of help with our gear (we are in our 60s), but that improved after we talked to the Watersports manager. Also I wish they had more music starting earlier - most real stuff didn't start til 9-10 pm. Now that I know a lot of the hidden stuff, we'd go again.

This was our 2nd visit to Couples Negril. It was and is a wonderful experience that is so relaxing and peaceful. It is so much more laid back than other resorts which is why we enjoy it so much. Service again was excellent. We love Couples Negril so mech that we booked our next vacation while we were still there for next year. Can't wait!

As a travel agent who has traveled all over the world and stayed in some of the very best hotels, I can honestly say this is the best hotel I have ever experienced. From the moment we arrived in Jamaica, everything has been absolutely exceptional. The staff are truly outstanding — warm, welcoming, and they simply cannot do enough for you. The level of service is beyond anything I’ve experienced, and that’s saying something given how many luxury properties I’ve visited over the years. The food is incredible, with so much choice and consistently high quality at every meal. The premium all-inclusive offering really sets this hotel apart — it includes so many thoughtful extras that make the whole experience feel elevated and genuinely one of a kind. Our room is spotless, beautifully maintained, and housekeeping are absolutely brilliant. Every detail is taken care of. I genuinely cannot fault this hotel in any way. It has exceeded every expectation and set a new benchmark for me. I will be recommending it to all of my clients without hesitation — a truly unforgettable stay.

Prior to any vacation, I do a lot of research and read a lot of reviews. It's part of the fun for me. Anyway, my wife and I (49&47) visited this resort 15 years ago. We had a great time during our first visit. We've never visited the same twice resort before this trip and based on a couple of the reviews, I was a bit worried. I should know better by now, but I'm sure I'll be worried next time as well :). We thoroughly enjoyed ourselves and had a very relaxing vacation. For us, the "speed" of the resort was just right. I utilized the tennis instructor daily at 8 a.m. (Thanks Maurice). The courts, racquets and balls where by far the best that I've seen in many years at a resort and they had twice daily instruction. There was plenty to do if you want to stay active (me). But it's also super laid back if you don't (wife). If you want to lay around on the beach all day and read, you can do that without being badgered to participate. The service, overall, was great. We had a small issue with a window in our room upon arrival. We contacted the front office, it was fixed in short order. Every once in a while (happened twice to me in a week) a worker may be curt or wasn't smiling to greet you. Guess what, I have bad days at work also. If I have to wait a couple of minutes to get a Absolute and Ting, so be it. You're on vacation in the Negril, take it easy. My wife and I are not foodies. She eats like a toddler and I'm not too adventurous. With that being said, the last few vacations that we've been on have been to Sandals resorts and their food is better. As is their liquor selection. But the food and liquor at this resort is good. The size of the resort was great for us. You can be back at your room from anywhere in less than a few minutes. I was a bit worried that it would be too small, but that was not the case. It was actually one of the things that we enjoyed the most. Contrary to other reviews, the chair game is definitely played, especially at the pool. I woke up early one morning for a sunrise beach walk and there were already chairs that had been claimed. We parked at the beach daily so it didn't bother us. There were plenty of chairs on the beach but there were still people who claimed "their" chairs early there as well. But you could always find one out of the sun if you liked and there were always plenty to be had. Honestly, the only real downside to visiting the resort is the drive to Negril from MoBay. Our bus driver was great, it's just a long drive after a long day of travel for us (no direct flights). There is a small runway right across the street from this resort. Honestly, I'd look into what the cost is for that 15 minute plane ride. It may be worth it. I asked a worker about different crowds during different times and she said it varies greatly. I had never thought of that but it made perfect sense and explained some of the disparity in the reviews. When we went, the average age was probably closer to 60. There were some couples in their 30's and early 40's but I'd guess we were on the younger side. If you go during the summer, I was told that the crowd will be younger. I can understand why some people come back to this resort every year. It just feels comfortable, like an old pair of jeans. But I can also understand that if someone didn't do their research and was wanting loud music and pool bubble parties how they would be disappointed. But if your goal is to relax and unplug, you'll be happy here. Will we return? Not next year, there are still other places that I would like to see. But if we were ever to have an annual excursion, this resort would have a good chance of being where we landed.

Just got home from our 4th visit to Couples Negril. We went with lowered expectations , not knowing how things would be after hurricane Melissa. We were pleasantly surprised at how well the resort had recovered. The only difference we saw were a few less food options or substitutions. Nothing that detracted from our enjoyment. The staff were amazing, big shout out to Dean and the crew that made our breakfast and lunches such a lovely experience. We really hope there is a 5th visit in our future.