Hideaway at Royalton Negril

My husband and I just returned from the most lovely vacation we have ever experienced. We have been to many places in the past so to give a 5 star review is not a normal thing for me to do. We arrived to celebrate our anniversary and spread the ashes of my father-in-law who loved Jamaica. Melissa (our butler), Donovan (our bartender), and Talliah (our server) were so incredible!! I was instantaneously drawn to their hard work and dedication! The resort itself was beautiful with so many things to do ranging from an arcade to casino. It had continues activities both for families and adults and plenty of food to "feed and army." This experience was definitely in my top 3 places I have traveled in the past and as far as the staff I mentioned above, they are priceless to the experience here!!! Thank you Melissa, Donovan, and Tallish for your beautiful smiles and loving hearts!! Evonne N.

We had a lovely time at the Royalton Hideaway Negril. The rooms are beautiful the people are very friendly, the food was good for an all inclusive and thanks to Simone at Ocean Point who went above and beyond to make us feel welcome, Adrian and Selina at Sands Beach bar and Keith at the hideaway swim up away happy to get our favourite drinks, and Adrian with room service with our coffee in the morning.

We had such a wonderful stay at this resort in September and truly enjoyed every moment of it. Our room was clean, spacious, and comfortable, with a beautiful swim-up pool overlooking the sea. Waking up to that view was absolutely amazing! There were plenty of restaurants and food options to choose from, so we never ran out of something new to try. The resort grounds were beautiful and impeccably maintained, making the entire property feel welcoming and relaxing. A special thank you to our two butlers, Michelle and Nicolas, who took such great care of us and made our stay that much more enjoyable. Their attention to detail and willingness to help really made a difference. We also want to give a special shout-out to Donovan and Chana at the Hideaway Bar, Simone at Dorado for breakfast, and Teresha at the Main/Sands Bar. Everyone was friendly, attentive, and helped make our vacation memorable. Overall, we had an amazing experience and would happily return. Thank you to the entire team for making our stay so enjoyable! 🌴☀️🌊

We had a wonderful stay at the Royalton and truly enjoyed our vacation. The resort had just reopened, so there were a few kinks that still needed to be worked out, which was understandable given the timing. With a little time to get everything running smoothly again, we look forward to returning. What really made our stay special was the staff. From the moment we arrived, everyone was incredibly welcoming, friendly, and attentive. They went out of their way to make us feel valued and taken care of, and that level of service made a lasting impression. A very special shout-out to Yanika, Keno, Donovan, Chickpea, Stafford, and Natalie. Each of you made our experience even better, and we truly appreciate the kindness and hospitality you showed us. Overall, we had a great time and created some wonderful memories. We would definitely consider returning, especially once the resort has had more time to work through the reopening adjustments. Thank you to the entire Royalton team for making our vacation so enjoyable

Came the 2nd week after opening. In my opinion it opened to early. Waited 2 hrs for room to be ready. Welcome fruit platter was 3 whole apples, 2 plums and a few bunches of grapes. Not very welcoming. TV worked sporadically and phone never worked. A/C went out for a day and resort lost power twice overnight. Jacuzzi never worked. Presidentual suite not what I expected. Very basic no pictures on the wall and furniture not very comfortable. The hotel free water sports was not operational. Staff was friendly and very helpful. Our butler Melissa always had a smile and was very helpful. Buffet selection was ok. Food was never hot but warm. Had dinner on the beach and the server was great. He was alone and running back and forth for us. The photographer that took our pictures that night was great. Highly recommend both dinner on the beach and having photographer take pictures while you are there. Hotel is beautiful on the outside. Inside still being worked on.