Diani Reef Beach Resort & Spa

This is a premier location within Diani Beach.  Security is excellent.  Every member of the staff here is courteous and professional.  This was my second stay at this location.  The first was the summer of 2023 and honestly, they have not missed a beat.   The meals that they prepare and the spirit that they exhibit while preparing and serving food is top notch.  You can come here and truly feel relaxed.   Also, if you need a refreshing drink, find Eric, the master mixologist at the bar.  Shower pressure and water heat could be better. It's manageable but I do wish it were better.  It's not a deal breaker however.

Diani Reef is a heartbreak of a property. The location is world-class, but the resort itself is badly maintained and falling apart. The Good: The staff is the only reason this place functions. They are exceptional, hardworking, and kind, but they are clearly stretched way too thin by management. The Bad: The infrastructure is crumbling. Between the peeling paint, dated rooms, and general lack of maintenance, the "luxury" title no longer fits. The Reality: Poor management has let this beautiful spot slip into neglect. It’s run-down and desperately needs a renovation. Verdict: Go for the beach, but expect a property that has seen much better days. I'd NOT recommend or be going back!!!

A good place to stay, with a lovely beach, lovely food and very friendly staff. The rooms need a little renovations though, but they aren't very bad, just a little upgrade.

We had a good stay in your hotel and such a wonderful experience with the hotel’s animation team! They are incredibly talented, always smiling, and genuinely kind to everyone. Every show left us with a big smile on our faces, their energy, cheerfulness, and passion truly made our stay at the hotel fun, joyful, and deeply relaxing. A special mention goes to Michael, who is an extraordinary dancer and his passion shines every time he performs. What meant even more to us was that he didn’t just dance for us, he dance with us, patiently teaching us few steps and sharing his joy so naturally. Please look after this team — they proudly represent your hotel and make a real difference to guests’ experiences 🌟🌟🌟

We have stayed here for 7 days, all inclusive (full bord). The hotel needs upgrades regarding the rooms (old and used-up furniture), especially in the bathrooms (very old and rusted amenities - sink batteris, showers, wood dors etc). There was no hairdryer in the room. The beach towels were old & torn, the beach lounge sofas were also in bad shape (the stufing was coming out). ...definetly not a 4* quality anymore. The staff was friendly but very very slow in bringin your order, so come here with a lot of patience. The best point of the hotel was the food - very good, diverse, with enough selection for both meat/vegetable options. At evey meal we had also 3 selections of fruits and some cakes. A bit disapointed were the fruit juices, not the best. Every day they had some program at the pool. At 4pm they offer a "snack" (cakes, tea, coffee). Every evening they had an evening attraction (acrobats, bands etc) *consider a budget for tips If you do not have lunch in your initial reservation, you can order an 'a la carte' lunch (from their restaurant menu) or 'buy' the buffet-lunch (20$ per day). Consider that outside the resort are not really other options for buying food. Is a good place to enjoy the sun and perfect water, but not at 4* rank quality.