Nomad Beach Resort

This was our second stay at Nomad Beach. While we enjoyed our first stay, this second will definitely be our last stay at this hotel. We did not feel welcome at the hotel at all. Most of the employees at the restaurant were unfriendly, they never smiled and some were rolling their eyes after walking away from a table. They clearly expected, however, to get a tip even with such a behavior. Worst of all was the receptionist. He was unfriendly and completely unable to manage problems. When we arrived, we got a room that was of a minor category than we have booked. We rejected the room immediately and showed the receptionist our booking confirmation which clearly showed that we booked a superior category with sea view. The receptionist told us to call the travel agency we have booked with in order to sort out the problem the hotel obviously had with its reservations. We made it clear that we think that he should call them as this was not a problem that we caused. We then had to wait for nearly two hours for the room that we have booked. Only after insisting that we would like to go to our room now, he would let us do so. The receptionist obviously thought that it was acceptable that we should sit at the reception and wait for him to sort out the reservation. We asked if we at least could have a coffee. His reply was that it now was 16 o’clock and the coffee served from 16-17 is included in the stay anyway, so we could get some coffee. We obviously would not have been offered anything if this was not included in our stay. We did not even receive an apology for the inconvenience we had! The receptionist was also unfriendly during check-out. We asked for a late check-out and even though there were plenty of rooms that were not occupied, we were told that we had to leave our room and we were brought to another room instead that was very old and it felt like 40 degrees in the room. The room was located next to the parking space and as such it was lying at the outside of the hotel, just as if they wished to tell us to leave. In general, we felt that the employees think that the tourists should just pay and give tips no matter what they get for it. We will definitely not stay again at Nomad Beach!

What can I say about this resort, it is paradise within a paradise, literally a stone throw away from all beach facing cottages . The quality of food is outstanding with so much to choose from, produce is all grown in the resort’s garden and is very fresh. A very special thanks goes to Chef Ben who went beyond his duties to accommodate my son’s dietary requirements, a real credit to Nomad Beach Resort’s Management, all staff were very helpful and nothing was out of bounds for them. I would also like to thank the General Manager Gerard for his professionalism as he went and spoke personally to every guest was they arrived and took a great interest in where they has come from and how they got to Diani Beach. What a great hotel is this on the silk white sand on Diani Beach

I am specifically leaving a 2-star review to bring these issues to management's attention. We are currently staying at the hotel, and despite a lot of beautiful aspects of the resort and service (such a surprised room upgrade), we have already experienced several deeply disappointing moments. Firstly, I had a medical emergency and needed assistance from the reception with a hospital appointment. I was in significant pain after twisting my ankle (by the way, on unmarked hotel stairs) and requested a taxi. When I directly asked about the price, the receptionist told me that the payment would be settled later and that the driver would generously wait for me at the hospital. It sounded like great care, until the driver demanded 2,000 KES for the trip from the hotel to Diani Beach Hospital, plus an additional 1,000 KES for a mere 6-minute drive to a restaurant after collecting my family from hotel for lunch. I find it hard to believe that the hotel staff chose to exploit a medical emergency to overcharge their clients by 2 to 3 times the local rate. The second major disappointment—about which I have already emailed management—is that this luxury hotel allowed external "cat volunteers" to use guest facilities alongside families with children from 10 AM to 5 PM. This included them using guest beach towels, washrooms, and the swimming pool right after handling hotel cats with clear, severe skin conditions. I understand these "volunteers" overused the staff's hospitality, but permitting such a sanitary breach when guests pay enormous amounts of money to stay here shows that something is definitely wrong. The hotel urgently needs to organize proper professional veterinary care for the cats on their territory instead of relying on unprofessional volunteering services. There are families, children, and babies here!

We were here as a family of 5 and booked 4 nights into room with 1 queen sized bed and 3 single beds in the other. We were picked up promptly from airport and driven to the hotel which was included in our package. Friendly staff who were always welcoming and helpful at all times!! Breakfast included in our package , this was a decent spread of food that was sumptuous and filling!! Facing the beach that was very pleasant in the mornings!! We generally were too full so skipped our lunches and went to the dinners in same area!! Again, good food with limited vegetarian options. There is a pool bar with good food and drinks!! At 4 pm every day complimentary tea and snacks were served by the pool. We spent most of our times outdoors- gym/pool/body boarding and surfing in the beach, playing cards/games by the pool. There is an activity centre where we booked our snorkelling trip to a sandbank that was 15-20 min from the resort. The beach is clean and 2 miles long so those who wish to walk or jog will enjoy themselves!! Drawbacks : 1) no game rooms- board games/Tabletennis and similar stuff that we had in other resorts. 2) Likewise there is a small library that didn’t have any English books. 3) Please be mindful of people by the beach ( not private) who will try to sell you stuff at an exorbitant price!!! 4) Towncentre is a 10 min drive by Tuk-Tuk ( charged around 50 KS per person) but again beware as some people may fleece you. 5) There are few restaurants, merchandise shops, and a dept store that sells plenty of stuff ( but we didn’t use it) On the whole, friendly relaxing stay for the entire family and worth the money!!

… 🥥🌴 Breakfast at Nomad Beach Bar & Restaurant ☕🍳 … Some mornings aren't meant to be rushed. They're meant for slow coffee, good conversations, ocean breezes and a breakfast worth waking up for. 🌊✨ Nestled on the white sands of Diani Beach, @Nomadbeachbar has long mastered the art of slow coastal living. Their menu celebrates the best of the coast—fresh local ingredients, global inspiration, and dishes that let the produce do the talking. 🥗🍍 This morning, I went for their vegan breakfast platter... and legendary isn't an exaggeration. 🌱👌🏾 Every bite was fresh, colourful and beautifully put together. Across the table, my colleague @Latoyaflows was happily diving into her oozy eggs 🍳 while we caffeinated, scribbled through our notes, and prepared for another day hosting a corporate retreat at the Nomad Beach Resort Villas. Even Oliver Mzungu; the Operations Manager, joined us for breakfast—a reminder that great hospitality often starts with people who genuinely love the spaces they create. 🤍 And if you're staying at the resort... **Please don't sleep through breakfast.** 😅🥐 Their all-inclusive breakfast buffet is one of Diani's quiet luxuries. What I also love is Nomad's commitment to sustainability. 🌿 Their organic farm supplies seasonal produce directly to the kitchen, supporting local farmers while reducing food miles. Guests can even purchase their fresh, pesticide-free harvests to take home. 🍅🥬 It's thoughtful hospitality—from farm to fork. 🌍💚 📍 @Nomadbeachbar 🕡 Open daily 🍽️ Cuisine: International casual dining, fresh seafood, Italian pizzas & an excellent wine selection 🍷 🌾 Gluten-free options available 🌱 100% Vegan? No ♿ Wheelchair friendly 📦 Takeaway available 🌍 Sustainability Highlights: ♻️ Food scraps and garden cuttings are composted. 🍾 Upcycled glass features throughout the restaurant. 🐟 Proud supporters of a Sustainable Seafood Policy. 🌱 Organic, pesticide-free produce grown on the Nomad Farm. One breakfast closer to understanding why Nomad remains one of Diani's classics. 🌴💙 . . #NomadBeachBar #DianiEats #TheNomadicRasta #DianiInsiderItineraries #DianiBeach