Hilton Mauritius Resort & Spa

We have recently returned from a two-week all-inclusive stay at the Hilton Mauritius, we couldn't have asked for a better holiday. Travelling with our three-year-old daughter and baby boy, and with my wife on crutches and struggling to walk during our stay, we perhaps had a few more challenges than the average family holiday. However, from the moment we arrived, the staff made us feel welcome, looked after and, most importantly, completely at home. We stayed in Beachfront Junior Suite 2002, which was absolutely lovely. Here's what made our stay so special. FOOD The food was genuinely one of the highlights of the holiday. Breakfast offered a lovely selection of freshly cooked options, and the evening buffet was fantastic. Every evening had a different theme, with plenty of variety and, crucially, food that was clearly prepared with care. This wasn't your typical all-inclusive buffet full of filler foods. There was almost always steak and freshly grilled fish available, alongside plenty of other delicious options. Everything was fresh, tasty and something to look forward to each evening. We also ate at the Thai restaurant, which was great, and enjoyed several lunches at Coquillages. We mainly opted for burgers, pizzas and salads, all of which were delightful, although the rest of the menu looked equally tempting. DRINKS The all-inclusive drinks offering was excellent. There was a fantastic selection of high-quality cocktails made with premium spirits. The bar staff clearly knew what they were doing, and the cocktails were expertly made. Nothing watered down here! It was lovely to have such a good selection included in the all-inclusive package. ACCOMMODATION Our Beachfront Junior Suite was light, bright and beautifully positioned. The view was particularly fabulous, and we enjoyed some spectacular sunsets from our room. The staff very kindly offered us an upgrade to a larger family suite in a more central location, recognising that my wife was on crutches and would find getting around easier. We genuinely appreciated the thoughtfulness of this gesture. However, we loved room 2002 so much that we decided to stay put. It was the perfect room for us. POOL The pool area is anything but standard. We spent practically all our time at the heated family pool, which is circular and surrounded by beautifully curated tropical flowers. It really does make you feel as though you're in paradise. There is also a lovely shallow section where little ones can safely splash around and play, which was perfect for our children. The adults' infinity pool also looked fantastic, although we didn't get the opportunity to experience it with two little ones in tow. Perhaps next time! ENTERTAINMENT AND ACTIVITIES There was always something going on without the atmosphere ever feeling overwhelming. The evening music, along with the live music over the weekends at lunchtime, created a wonderful atmosphere. The fire show was particularly impressive, and our three-year-old absolutely loved the nightly torch-lighting ceremony. It became something she looked forward to every evening. We also regularly attended aqua gym, which was great fun, and sampled a number of the water sports on offer. The water sports team were brilliant, always providing great assistance and making sure we had an enjoyable experience. STAFF This is where the Hilton Mauritius really stands out. The people make this place. Every member of staff we encountered had a smile and seemed genuinely happy to go out of their way to help. Given our circumstances, with a young family and my wife on crutches, we particularly appreciated the little things that made our holiday so much easier. The ladies at the towel cabanas were always so friendly and welcoming. The chefs would regularly go above and beyond when they spotted us struggling to manage plates alongside the children, often coming out to carry things for us. The waiters and waitresses were attentive throughout, and by the end of our stay they were even setting up our preferred table with our preferred high chairs ready for us. They never once made us feel uncomfortable about the inevitable mess created by our weaning baby (apologies again!). Instead, they were always kind, patient and understanding. Even the management team seemed genuinely interested in hearing our thoughts and suggestions about how things could be improved. The truth is, we struggled to find anything to fault! SPECIAL MENTIONS There are a few individuals who deserve particular recognition because they made our holiday even more memorable. Vanessa – Head Waitress at Coquillages Vanessa is a true professional and an absolute credit to the hotel. Her attention to detail and understanding of what excellent service looks like are second to none. Throughout our two weeks, she took such wonderful care of us and made us feel like family rather than just hotel guests. She has that rare ability to make people feel genuinely special, and we cannot praise her highly enough. In fact, we would happily return to the hotel just to see her again. A very special lady! Andria – Hostess Andria also played a huge part in making our stay so memorable, particularly for our little girl. She took the time to discover her interests (which, at the moment, involve absolutely anything and everything Disney princess related!) and made a point of chatting to her about Disney every day. Our daughter can be quite shy, but Andria made her feel completely at home. Those little interactions meant so much to us as parents. James – Manager James was always attentive towards us and also was very kind to our daughter. Knowing that she can sometimes be a little fussy with food and drink, he kindly made sure she had a big carton of her favourite drink, milk, every few days. It's these little personal touches that make such a difference. She still talks about her "friend James"! Ryan – Barman Ryan deserves a mention for his attentiveness and excellent service. He always made sure we never had to wait long for a drink and was consistently friendly and welcoming. Bepary – Waiter Pomme d’Amour Bepary is in my opinion an unsung hero. He always went out of his way to help us with our weaning baby at dinner time and was incredibly kind and understanding when the inevitable mess appeared each evening! He never made us feel uncomfortable and always made us feel welcome. His kindness and patience certainly didn't go unnoticed. FINAL THOUGHTS We have stayed at some lovely 5 star hotels over the years, but the Hilton Mauritius has genuinely set the bar very high. The food, drinks, accommodation, facilities and entertainment are all excellent, but ultimately it is the people who make this hotel so special. The way the staff looked after us as a family, particularly given the additional challenges we had. We arrived expecting a lovely two-week holiday and left feeling as though we'd made friends. Our daughter still talks about the people she met, and we have so many wonderful memories to look back on. A huge thank you to everyone at the Hilton Mauritius for making our stay so special. We genuinely couldn't have asked for more. We can't wait to return!

Oh my goodness, what a fabulous hotel. Our room was literally on the beach. You could choose from the all inclusive restaurant (no need to book) offering an amazing array of food. There is also a Seafood, Thai and Indian restaurant on site, you need to book a table for these, gents need to wear long trousers. It was so chilled, there was an infinity pool where you could order drinks and the bar staff were EXCEPTIONAL!!!! We were made to feel so welcome by everyone, it was, a treat from my wonderful partner for my 70th birthday, how special it was. Make sure you have tour of the island!!

We have just returned from a wonderful holiday at the Hilton Mauritius Resort & Spa in Flic en Flac, and we really cannot praise our experience highly enough\. GThe resort itself is beautiful, but what made our stay particularly memorable was the exceptional hospitality we received, especially from Deputy Manager James Gungha\. James is an absolute credit to Hilton\. He is incredibly friendly, professional, thoughtful and generous, with a genuine warmth that makes you feel so welcome and valued\. Nothing ever felt like too much trouble, and his kindness and attention really made a difference to our holiday\. We have been fortunate enough to stay in some lovely hotels around the world, but it is rare to come across someone who leaves such a lasting impression\. In fact, we enjoyed our stay so much that we are already talking about returning, and that is largely down to James and the wonderful resort\. Hilton is extremely fortunate to have someone like him representing their brand\. We sincerely hope his exceptional hospitality receives the recognition it deserves\. Thank you, James, for helping to make our holiday so special\. We hope to see you again\!

An unforgettable stay at Hilton Mauritius We had a wonderful stay at the Hilton Mauritius and thoroughly enjoyed every moment of our holiday. The beautiful surroundings, the relaxed atmosphere, the excellent food and the warm hospitality made our stay truly special. A very special mention goes to Vanessa, the Head Waiter at the restaurant Coquillages. Her professionalism, genuine friendliness and exceptional attention to detail made every visit to the restaurant a pleasure. She welcomed us with a lovely smile, was always attentive and made us feel genuinely appreciated as guests. It is people like Vanessa who make the difference between a lovely holiday and a truly memorable experience. Her dedication and passion for hospitality deserve special recognition. A big thank you to Vanessa and the entire Hilton team for making our stay so wonderful. We would happily return and highly recommend this hotel! 🌴

I had only a spa booking, but the whole atmosphere and team, and Mme Sharmila who took care of me, was the best.. loved it