The Westin Turtle Bay Resort & Spa Mauritius

A very nice welcome with wonderful staffs.Mr Jameel has always been a support since our last visit in December 2025.Due to his execellent service we came again and this time Mr Jameel was much more beyond our expectation.Always attentive and focus on clients satisfaction. He make our stay a memorable one again. My daughter is already a fan of him. Looking forward for more stay to come. A big thank you to the while team amd Mr Jameel. Keep up the good services.

We were guests of the Le Meridien (another Bonvoy property) and were informed that we could do a day trip to the Westin Turtle Bay when we inquired about reciprocal arrangements. When I asked our hotel to set up a visit to the Westin, I was informed that the Westin did not have room for us. I am a travel industry professional and a Bonvoy Platinum member, so I was very surprised at the negative response to our request. When I checked travel sights, I could see that the Westin was more than 10% vacant. We decided to visit the Oberoi, which is across Turtle Bay from the Westin, and were treated like royalty, even thought not guests and no status. Through our binoculars, we could see that most of the beach chairs were empty. Stay at the Le Meridien.

We went for our first family holiday with our six month old baby. The room was brilliant for a baby. It was spacious, had a good cot and baby amenities (nappy bin, bottle steriliser, microwave, bay bath etc). It was a great place to stay with a baby as there were plenty of stree-free activities for both parents and baby. The staff were really friendly and all went above and beyond to make our stay perfect. For example Joanne from the front desk got us a special cake to celebrate our baby reaching six months. The staff in the bars and restaurants also went above and beyond. For example Ainesh treated us to a private rum tasting in the very cool retreat bar. The team at the kangan Indian restaurant made us a special off-menu meal for our final night.

Perfect place for a quiet, rejuvenating vacation and the staffs always went above and beyond to make our stay comfortable The food was excellent, but the service at some of the specialized restaurants felt a bit slow

Our stays at the The Westin Turtle Bay Resort & Spa Mauritius have truly been unforgettable—so much so that after five visits (including one with our children), it no longer feels like a hotel, but like a second home… a place we can only describe as heaven on earth. From the very first arrival to the final farewell, what stands out most is the exceptional warmth and humanity of the staff. Their behaviour and attitude go far beyond professionalism—they create an atmosphere filled with joy, kindness, and genuine care. Each visit feels like returning to family. The smiles are not just courteous—they are heartfelt, and they leave a lasting emotional impact. The service is simply beyond imagination. Every detail is handled with precision, grace, and anticipation of guests’ needs. Whether it is a small request or a special arrangement, the team consistently exceeds expectations with elegance and efficiency. Customer care at the resort is remarkable. The gentillesse—the kindness—of the personnel from arrival to departure is deeply touching. There is a natural warmth in the way they speak, interact, and assist, making every guest feel valued and respected. The quality of food is outstanding. Breakfast and dinner offer a rich variety of delicious options, carefully prepared and beautifully presented. Each meal is a culinary experience, reflecting both quality and passion. The environment throughout the hotel is impeccably clean, hygienic, and serene—adding to the sense of comfort and luxury. From support staff to top management, there is a unified culture of friendliness, professionalism, and dedication to customer satisfaction. It is rare to witness such consistency across all levels. 🌟 Special Words of Appreciation We would like to express our heartfelt gratitude to the following exceptional individuals who made our stay truly magical: • Vikish (Manager) – A true leader whose professionalism and kindness set the tone for excellence throughout the resort. • Ravi (Concierge) – Always attentive and resourceful, ensuring every request is fulfilled with a smile. • Sunita (Restaurant) – Her warm and caring nature makes every dining experience delightful and personal. • Chef Ravi – A culinary artist whose dishes reflect passion, creativity, and perfection. • Emi (Restaurant) – Graceful and attentive, bringing charm and efficiency to every interaction. • Yoan (Bar) – Energetic and friendly, creating a vibrant and welcoming atmosphere. • Seldon (Consigne) – Reliable and courteous, always ready to assist with dedication. • Ravi (Manager Reservation) – Highly professional and efficient, ensuring a smooth and stress-free experience. • Selven (Bar, Swimming Pool) – Cheerful and attentive, enhancing relaxation moments by the pool. • Rajeev (Bar, Swimming Pool) – Warm and engaging, making guests feel comfortable and valued. • Ved (Bar, Swimming Pool) – Consistently friendly, delivering excellent service with a smile. • Jeromme (Bar, Swimming Pool) – Polite and proactive, contributing to a pleasant poolside experience. • Nass (Bar, Swimming Pool) – Enthusiastic and welcoming, always adding positive energy. • Abel (Cook) – Dedicated and skilled, contributing to the outstanding food quality. • Navin (Bar) – Friendly and attentive, ensuring every guest enjoys their time. • Javed (Bar) – Professional and kind, always ready to serve with excellence. • Pradeep (Restaurant) – Courteous and efficient, making every meal memorable. • Kesav – A dedicated team member whose efforts truly enhance the guest experience. • Henkesh – Always helpful and positive, contributing to the warm atmosphere of the resort. In conclusion, our experiences at this beautiful resort have been filled with joy, comfort, and heartfelt connections. It is more than a destination—it is a place where memories are created, relationships are built, and where hospitality reaches its highest form. Thank you for making every stay feel like paradise. We will always return—with gratitude in our hearts. From Vikash and Karuna