Dreams Natura Resort & Spa

This resort exceeded our expectations for our first time to Cancun. We loved the food, entertainment, pool areas and beach activities. While the seaweed affecting the coast was unfortunate it didn’t put a damper on our stay. The teen room, pick up volleyball & soccer games on the beach along with special events kept us very busy! The resort was clean and beautiful! Most importantly the staff was attentive, nice, friendly and helpful. We are already looking forward to a return trip!

This resort is top notch! I have zero complaints about anything. The variety of restaurants was phenomenal, wide variety of activities and entertainment, the pool area was clean and refreshing, the staff is beyong generous and kind, housekeeping was on the ball, and the overall ambiance of the entire resort is unmatched. Our family had a wonderful time here and I would definitely visit again!!

Roger is the best! He made sure we were taken care of daily at the Preferred Pool. Our room (Preferred Club King Ocean View) was very spacious and comfortable. Very clean room and bathroom. Amenities - steamer, safe, shampoo, body wash and lotion. We also had a large couch sitting area in our room, unobstructed ocean view on balcony with a jacuzzi tub! Housekeeping did an excellent job when they came, floors always mopped and everything picked up (toddler). Beach was white fine sand but June is hot so sargassum naturally was to be expected. Staff did exceptional job with tractor and rakes to keep it as neat and clean as possible. While the beach water was still yucky from the incoming algae, it was still lovely beach air and blue water to look at further out. Missed swimming in the ocean directly but this is the time of year we picked to come, knowing the risk, we wanted whale shark season also. They did fireworks one night, lots of lobby music and karoake at night. Dining was obviously very kiddo friendly, nothing super fancy as the resort is catering towards families with kids. Zipline and water slides were fun. Toddler loves the lazy river. The ceviche at the preferred lunch Blue Water Grill was great. El Pario ceviche and barbacoa was also delicious. Definitely plan ahead when you arrive for your dinner reservations for days upcoming. Take plenty of sunscreen with you. Mangroves nearby are natural occurring and needed for preservation of Mexico’s beauty, yes there can be small crocodiles but if they are spotted, there are always lifeguards on watch to alert you. They do not allow ocean swimming after sunset for this reason. Everyone was so so nice. Kalena and concierge staff was lovely also. Would return but likely in the late fall or very early spring to enjoy the beach more.

Location is great but food is a big miss. I wont recommend going here unless you need to be here for an occasion. There are many good resorts with cheaper price and better food.

We had a wonderful time on our vacation to Dreams Natura. The staff was fantastic. Everyone was very attentive to our needs. Gabriel was amazing for breakfast and my kids looked forward to seeing him every morning. Angel was an amazing bartender! Breakfast was great. We ate at Barefoot Grill for lunch and the choices were fantastic, quick and easy to grab while out at the pool. The pools were clean and never too crowded. The only downside was a seaweed in the ocean, which prevented you from going in. Other than that, our vacation was fantastic and I would highly recommend.