Dreams Playa Mujeres Golf & Spa Resort

My husband and I had such a lovely stay at this resort, and we’d happily recommend it to families with children. The restaurants offered better-than-average food, with plenty of options for children. Some of the smaller restaurants could become quite lively when fully occupied, especially with families dining together. The pool bar staff were attentive to children’s drink orders while also preparing excellent beverages for adults. The pools were spacious, with ample deck space for families to relax comfortably. Families may also want to reserve a poolside Bali bed, which provides a convenient spot for younger children to nap. We were consistently able to find a chair, whether we visited after breakfast or later in the afternoon. There were plenty of enjoyable activities for children of all ages, while parents still had opportunities to unwind and enjoy some time on their own. The beach was beautiful, and it was lovely to see so many guests enjoying the water. The facility in general was clean. I did find some stray drink glasses out in the AM, and there was some straws about that weren't picked up at the close of the day before. The rooms were clean and attended to. There were some small indications of wear and the resort had active projects to address them. The landscaping was very nice, again, clean and attended to regularly. It wasn't overgrown but there was lots of tropical color. Mosquitos were present in the early AM and evening, we didn't wear any bug repellant and may have gotten 1 bite a day... maybe. I recommend bringing repellant if you plan on hanging out outside. All dining is enclosed but the lobby bar is not. The only notable drawback during our stay was the pool deck resurfacing. Several areas were closed for three or four days, and the daytime jackhammering was somewhat disruptive. We understand that improvements take time and expect the work will be completed soon, although several areas still required attention during our visit. At one point, the large infinity pool was drained a few inches and its pumps were turned off, causing the water to turn green within 24 hours. With work also underway at the Grotto pool, guests used the large beachside pool or spent additional time at the beach.

Just got back from Mexico and if you are thinking of booking, I would absolutely suggest you do. But bring lots of big spray. The food, service, pool and beach exceeded my expectations. I would absolutely go back.

The facility was run down. Our room flooded one night, soaking our clothes. The rain was coming through the wall and lights. We weren’t on the end or top floor. We asked for laundry to help with soaking wet clothes. We were asked if we took pictures of proof. An alarm went off in the middle of the night without any communication as to why. Service was slow, when asking for additional pillows or blankets things never arrived. The app frequently didn’t work to make reservations. Many restaurants weren’t openly making reservations impossible even in the off season. I’ve paid less for resorts not as expensive and had better experience

Wonderful service, great people, would highly recommend

There are much better places for less cost. Multiple restaurants were closed on Saturday night. We had trouble with WIFI and their app that they make you use (and dont explain upon check in).