Iberostar Selection Cancun

My husband and I got married here on 04.25.2026 and had the biggest wedding yet, consisting of a little over 80 people. We had the most beautiful wedding to ever exist, although the wedding planning could have been a million times better, I learned all inclusive does not include wedding costs. Everything was an additional costs which is crazy considering the people would not have stayed on your property if it wasn’t for us. Additionally, on the wedding day several things were needing to be set up and placed and weren’t. I try not to dwell on what could have been but it is disappointing. My sister did have an allergic reaction at the Caribbean restaurant. The allergy was disclosed prior to being served. The waitress got the dishes mixed up and she ate the food she has an allergy to which was very scary. She did have a reaction and struggled the rest of the trip. I do think the rooms need to be updated, and room service should be available 24/7. Overall, a great resort. The water on property is stunning. Food was good, we found ourselves at the buffet most of the time. I could see myself going back.

My wife and I have just returned from celebrating our 35th wedding anniversary at Iberostar Selection Cancun, and honestly, this holiday meant more to us than words can fully explain. From the moment we arrived, the hotel exceeded our expectations. The staff were warm, welcoming and genuinely friendly throughout our stay. We were given a high floor room with breathtaking views, and waking up early each morning watching the sunrise over the ocean became one of the most peaceful experiences we’ve had in years. The hotel was beautiful, spotless and relaxing, with excellent food and a lovely atmosphere throughout. Every restaurant we tried was fantastic, especially the steakhouse and hibachi experience. But more than anything, this holiday gave us something we didn’t realise we needed so badly — peace. Life had been stressful for a long time, and while we were here, we truly switched off from the outside world. Sitting quietly together listening to the waves, watching the sunsets and simply enjoying each other’s company created memories we’ll never forget. Thank you to everyone at Iberostar Selection Cancun for making our anniversary so special. We arrived exhausted mentally and left with a piece of our hearts still there. We will treasure this holiday forever.

We were at the Iberostar Selection Cancun May 10-14th, 2026. We have been to many Cancun all inclusives. There's a good vibe at the Iberostar from the moment you get dropped off until you head back to the airport. Our only complaint was not the resort, but the Caribbean. This was our first vacation in May in Cancun. The sargassum was an issue. It was on the beach and in varied thickness at the waters edge. Special thanks to Jimmy and the entertainment team, Abisai in the Buffet restaurant, and Dariana at the front check in desk. We will be back but not in sargassum season!

This place was so much fun, I never got bored once the whole time. I was there for five days and enjoyed all the awesome activities that Jimmy and the entertainment crew put together. Such a memorable experience that I’ll never forget. Can’t wait to come back!

Spent 12 nights here and had yet another great stay. The receptionist told us that the hotel was full so couldn’t give us an upgraded room for a couple of days. Checked in to our first room which was in the main building and all was good. Not the biggest room but was what we originally booked and had been happy with. Two days later we were moved to a Star Prestige villa which was a much nicer and larger room and bathroom with use of a private pool reserved for Prestige members. It was away from the main part of the hotel and a lot quieter. As before the food was really good. Apart from the hibachi grill, none of the restaurants take dinner reservations. Saying that, because we made a complaint to Guest Service about a restaurant they reserved a table at the American Grill for us the following evening. The Mexican by the beach is great for lunch but we weren’t keen on the dinner menu. And the Italian didn’t quite hit the spot. But food elsewhere was excellent and to be honest we really enjoyed the vast choice of food in the buffet restaurant. Chef Daniel is the restaurant manager and appeared in all restaurants during our stay and he stopped to interact with most guests and took comments on board. Chef Danay was frequently seen in the buffet and again she interacted and was most helpful. Juan, new Manager in the American Bistro was an absolute star and will be a great asset to the hotel - we met him on his first shift and he was great and made a point of looking out for us after that. We again had access to Star Prestige lounge (assume through Ihg Lounge Pass) which has a bar with top shelf drinks and snacks. We used to head there for a pre dinner drink and canapés. The only downside is the snacks are exactly the same every single evening which lets it down. The ladies behind the bar were great and after a couple of days knew our drinks before we asked for them. There is quite a lot of hard sell for timeshare / shared ownership especially when you arrive. Reception direct you to Guest Service to go through the resort map and restaurant information and this is where they try to lock you in to a breakfast meeting and property tour. After a couple of days though they gave up. Evening entertainment has vastly improved since our previous visit but some of it is still a little amateurish. Once a week they have a rock show but you have to pay extra to watch it (think around £40pp) so we have never bothered. We were walking by when this show was just about to start and a staff member asked if we wanted to see it. We said yes but we didn’t want to pay. He told us to go ahead with no charge. We just walked straight in with several others. The show was excellent. We didn’t leave the hotel - have visited Cancun many times so ticked off all the tourist bits - and it was a great place to relax and unwind. Would highly recommend the hotel and we will return.