Riu Caribe

Somehow, I booked a reservation with a baby rather than a 15 year old and they wanted $1200 more to add my child that doesn't drink. Nevermind that the price was the same with a 1 or 15 year old when I booked it. So, I offered for my wife and child to stay as the two adults and they wouldnt even do that because there qas no baby now. We used to like riu....not anymore

We have had a wonderful time in Riu Caribe, staying 7 nights, completely satisfied with all services provided by the resort. Rooms are nice and comfortable, very clean, and fresh towels were changed daily. The food is very repetitive, however fresh and tasty. We are early birds, and we're watching how the pool, pool area, and the beach were clean every morning. The staff are working hard to provide the best service. The beach was perfect during our stay. However, the last day after storm were allot of seagrass.

Overall great stay. Food and drinks. All I have negative to say is my designer shades were stolen at the Riu party’s

Stayed at Riu Caribe mid May…hotel very clean and room a good size with a comfy bed. Food was nice and the atmosphere round the pool was great. One bartender at the pool bar an older man had an attitude didn’t catch his name but rest of the staff were nice. Beach clean at the start but seaweed started coming in towards the end. One of the days really bad.

Room no wifi and the phone in the room was not working, only few rooms no wifi. And front desk staffs seems not care and not very helpful. Just said no room can change. And we paid that kind of money, turn out even worse to Cuba. But I wonder everywhere have wifi except those rooms, and they claimed the wifi is from Spain? Have to wait until they are wake up due to time different. Riu, a big brand, i been few of them, no backyp plan from lack of wifi from some rooms? this kind of service, I was disappointed. Only impressed was the entertainment team. Period.