Riu Dunamar

We have been to this chain many many times so we are aware that the food doesn't change (which is unfortunate) but we do love the Riu brand, its always so clean and looked after staff are always friendly. This is the first time I will put in a complaint the steak house is not in a actual restaurant its at the end of where the buffet is, when we sat down we told the waiter we were not in a hurry and gave our drink order in the next 5 to 6minutes he came back over and over to ask if we were ready it was like he was herding cattle. In the end we put in our order and when it arrived it was disgusting I asked for medium on my steak it was blue raw in the middle, my husband's was the opposite sides were cold and our friends shared the platter which was barley chewable. Then the waiter was no where to be found. We left have never had to do that at any of your hotels on the Nuevo Vallarta side.

Great food, especially at Kulinarium. Beautiful beach with plenty of beach chairs. The staff was constantly cleaning and mopping the floors to keep things looking nice. Kids enjoyed the water park. Connecting rooms (with two bathrooms) were very nice for a family with kids. This is way on the north side of Cancun so it’s a bit of a drive for some excursions, but it’s good if you want to get away. Someone looking for lots of nightlife would probably prefer the hotel district further south, but this was great for what we wanted. Wish they had more soccer balls and volleyballs available for the kids. Mosquitoes were bad after sunset, so bring bug spray. They didn’t bother us during the day. Great experience overall.

I liked how clean the hotel was and the service was really good friendly and fast. I would go there again and I would stay at any RIU hotel again

service was excellent food was great. go to rene and Adriano are AMAZING at mezcal ( not the main pool bar). the girls atthe lobby bar at night are great. adriana for breakfast and lunch is amazing too. going back in the new year again

The rooms were nice a/c was a godsend. The bed were very small for 2 adults who had to Share. The food was very repetitive. The staff look after you the first night. Then it seams if you ain’t American or South American then the service is none existent. Even if you tip. But lovely place beach beautiful.