Riu Playacar

We normally go to the grand palladium when visiting Mexico as its never let us down, but the price difference was quite big, so we gave the playacar a go after it was recommended. Much smaller than the palladium and I don't think it was full, we were in room 5312 that was perfect for us, close to the pool and not far from the main reception. Room was perfect, looked after by Elsie our cleaner who left towel art everyday. Mini bar filled upon request, food was very good, plenty of choice, we ate at the Tequila a few times, not a bad meal in any of them. Staff were very good, service was quick. Brought us a bottle of champagne and strawberries for our anniversary 👌. It was me hot when we visited, and the only downfall was the only air-conditioned bar was in the Tequila. Would not hesitate to return 9/10 for us.

The Location is absolutely stunning, entertainment is great and the food is absolutely gorgeous and also there’s a lot of activities to do. The Credit to all the staff that’s they do incredible job to make our holiday fun and enjoyable! I want thank Rafa ,Daniel and Antonio behind the bar and also want to thank the entertainment team, Karla,Jon,Bernie,Tina, Fernando and Felix who are absolutely gems they are truly one of a kind!!! I would definitely come back to the same hotel again hands down!

Recently returned from a relaxing pleasant holiday at the riu playacar Rooms are good spacious and kept spotlessly clean and contain everything you would need . They even have a minibar and optics although these were never refilled during our stay Restaurants are good with lots of choice we especially enjoyed the asian restaurant staff throughout the hotel are friendly and very attentive The hotel reception area is not airconditioned and neither is the lobby bar which leaves areas very hot during the day The room airconditioning also only seems to go down to 21c which for is to warm NOW FOR MY ONLY REAL COMPLAIN AND THE REASON FOR NOT GIVING 5 STARS The hotel has 3 pools an activity pool ,a swim up bar and a quiet pool Why are people allowed to take drinks into the quiet pool when you have a swim up pool also why are drinks issued in GLASS for use around the pool this is a health and safety hazard and shouldn't happen Finally the pool says no inflatables but they are everywhere please enforce your own rules

Had a lovely time at the the playacar ,the room was nice and clean,bautiful beach food was nice,only down side is there is no air con in bar areas.

I have to say that rooms where very clean and restaurants as well, the staff in general were very polite and helpful. The only thing I would point is the lack of air condition in lobby or in the front bar.