Royalton Splash Riviera Cancun

The service here is amazing! Big shout out to Erik and Armando. They were amazing help and wonderful staff!

I love dancing with Brandon!!

I stayed at the hotel in June with my husband and 8 month old. I would say for a 5 star hotel it’s pretty 3 star average. Positives - the pools never close - some staff are really nice - the fridge restocking on a regular basis was nice - there’s a weekly market that visits the hotel every Saturday - the pools are really nice - the cabanas around the pools are really nice for shade too Cons - I requested a cot for my baby for the room and when we got there, there wasn’t one. I had to ring up several times for this before it came. - Bar staff: seem to only care if you’re American and heavily tip. I found myself waiting ages for a drink at both the bar at night and the swim up one. Yet Americans would swim right on up, wave their money and instantly be served - food: pretty mediocre. It’s the same every night at the buffet. Some restaurants are good, Agave and the Italian restaurant, but some are awful like the steakhouse. I was served 10 chips on my plate one night! When asked about it the server just shrugged and said sorry we can out of chips! The portions are small. See photo of my mozzarella sticks!

the best hotel i've been!!! staying there while the world cup was another level experience, i loved seeing the flags and the people watching the games near the pool, i wish i could remember the names of every person i met there specially my english and scottish friends, wish i could go back!

Manuel and jerardo from Zen were amazing!!! The show was amazing!!! The food was amazing!!! The service was amazing!!! Best restaurant in this resort!! You will not regret