Grand Kapitan Medi Spa

Room ok No room service, only on special request a surface cleaning, duvet laid out differently, pillows not opened and emptying of waste containers. The male part at the reception is always unfriendly. No help from the staff on arrival. Slow coffee machine, also too little for the number of hotel guests, thus constantly traffic jam. At breakfast no hygiene, as staff act in street clothes. Workwear for personnel is misrepresentation. Second lack of hygiene is crucial, as the cold cuts are advertised permanently unrefrigerated in the dining room from the beginning about 7:30 to 10:30. No choice for vegetarians at breakfast - just one cheese! Otherwise 10 different cold cuts - as already mentioned over hours unchilled. The buns are like the ones from the discounter in the big pack out of the bag - totally soft and in poor quality. Only 2 types of bread, no whole grain offer. The dinner presented unkindly and totally cooked up. No daily offer for vegetarians, just the cooked side dishes. Kind of a planless organization, focused solely on profit. The afternoon coffee and cake offer offered - as great in the travel offer offered by you - was limited to the cold pancakes from the breakfast buffet and pizza slices also from the breakfast buffet. Another negative point: the seating of the dining room is so tight that you only have 10 cm between the individual chairs to the rear neighbor when you sit. Constantly getting up because he wants to go to the buffet behind a sitter is beyond unbearable. In addition, you always have to clear your dishes yourself. To the pool and sauna area: The pool ok, but the sauna from 18:30 to 21 is too little. Just considering that dinner is offered from 4:30 to 6:30. This does not allow you to make excursions to Szczecin, Swinoujńskie or even Gdansk, since - to be able to participate in dinner - you have to drive back from there in the early afternoon. Impossible in time! Conclusion Your travel offer did not meet expectations and we will not recommend you again! We will also refrain from visiting Polish hotels due to the existing shortcomings, as we are convinced that it is the same in other Polish hotels.

The 1. Impression was good. Staff at reception were coolly reserved. In the canteen the seating was too tight. You could barely get to a seat without asking other guests to apologize. I'm a vegetarian. I only eat cheese when it's without rennet. For me, hard cheese perse disappears if it is not labeled. For breakfast there was an unmarked sliced cheese and two white soft cheeses, one seasoned, one unseasoned. In addition, there were 16 types of sausage or meat. Dinner was plentiful for meat eaters. Meat and vegetables, or potato or rice, were often served alongside meat in a covered container, so the smell of meat lay as a flavor on the vegetables. So drop it. Personally, I like to eat red and white cabbage, but not seven days exclusively. Two broccoli and two cauliflowers. The soups weren't vegetarian. However, I was prepared vegetarian tomato soup twice. The rooms were cleaned (due to lack of staff?) only on request. You can do it yourself for seven days. When we arrived, the room and bathroom seemed clean. If you looked attentively and closely, a different impression emerged, clearly in the bathroom there was a lot of "hidden" dirt. "Round sucked corners." Especially the toilet brush is to be criticized. It's stuck in a container, so it would inevitably splash into the area if you pulled it out. DISGUST!

The supply for vegetarians is deficient. 7 days red cabbage, white cabbage, some salads without meat, always the same. For example, no fruit this morning. Very large selection for meat eaters, minimal for vegetarians. Kitchen staff very helpful, hardworking, friendly! Reception very distant, in short.