Hanza Hotel

The good: great location, friendly and helpful front desk/reception. Comfortable bed. Generous breakfast. The bad: shower had a strong and unpleasant odor when water was on. The wait staff at breakfast was unprofessional - two women specifically (one with black hair and the other brown hair, glasses and tattoo on upper arm) were chatting and laughing, as if they were guests themselves. They were laughing at me when I spilled some cereal into the floor. One of them even made herself a cappuccino while guests were waiting Then disappeared into the staff room, followed immediately by the other.

Excellent hotel right off the river. Nearly all the major attractions in Gdansk are in walking distance. We had a room with a view of the river. Glad it had heavy drapes - because sunrise was at 4:20 AM! Great breakfast buffet with immense variety. Wonderful seafood restaurant with indoor and outdoor seating. Windows were thick enough to shut out noise from outside. Very helpful front desk on how to get places. Reasonably priced.

Absolutely brilliant stay in this very nice and comfy hotel. Great location on river near the Crane. Directly across form the Soldek and Maritime Museum. Perfect for sightseeing - 5 minutes to Mariacka and also good for people with mobility issues as it's mainly all flat. Lovely large room with river view and big windows. Very comfy, clean and quiet. tea and coffee maker and bottles of water replenished every day. Aircon in room even though we didn't need it Very friendly, knowledgeable and helpful staff - couldn't do enough for us. Very many excellent choices for breakfast including Freixenet and 0% Freixenet !! A first for me in a hotel for breakfast! Great to make your own Bucks Fizz to start the holiday days off! 2 restaurant areas - one with view of river and a outside eating/drinking area - all very well maintained and spotlessly clean. Waiting staff were amazing throughout. Wifi is a bit iffy but the hotel provide individual signal boosters for guests - so just ask at reception!! It seemed wifi wasn't brilliant in a lot of places in Gdansk? On arrival we were each given vouchers for the spa and a free dessert. Free map and guidebook also Added bonus is that because of it's position taxis can take you straight to the door which hasn't been the case in other hotels in the Old Town I ''ve stayed in I would highly recommend this hotel and I would stay here again

We had a lovely stay and the hotel is a perfect base for exploring Gdańsk. Friendly atmosphere and a very enjoyable experience. Special thanks to Marzena and Paulina from the housekeeping team — their kindness and great work truly deserve recognition. We would be happy to come back

We were greeted warmly on arrival. Our room was spacious with a river view which we much appreciated.very comfortable beds and pillows and good storage. Our only criticism was the shower which could do with an upgrade in the future. The buffet breakfast was varied and plentiful and it was a nice touch having Freixenet available to have a holiday Buck’s Fizz. The hotel restaurant is excellent with wonderful food and a wonderful sommelier Luckasz(?) All staff are very pleasant and a shout out must go to housekeeping who do a lovely job. Finally the location of the Hanza is excellent within walking distance of major attractions and a short stroll to the boat trips. We had an excellent stay.